Furniture Quality Associate
Maiden Home
Job DescriptionJob DescriptionMaiden Home is growing a team of forward-thinking individuals who possess unique strengths and perspectives, an innate ability to inspire their colleagues, and an eagerness to reimagine the world of luxury furnishings. As our Product Quality Associate, you will be responsible for ensuring uncompromising quality across our North Carolina manufacturing partners. Work with the team to run quality control across multiple North Carolina production partners, ensuring every piece meets Maiden Home’s luxury standards for craftsmanship, materials, and finishConduct regular onsite inspections, audits, and quality checks within upholstery and case goods workshopsPartner directly with artisans and production leaders to embed quality standards and resolve issues in real timeImplement consistent inspection protocols, trained production staff on quality checkpoints, and established a system to track and address defects, resulting in fewer reworks and higher first-pass yield.Conduct regular onsite inspections and quality checks within upholstery and case goods workshops.Balance production efficiency with preserving the integrity of luxury standards.Analyze defect and warranty trends to identify root causes, implement corrective actions, and drive measurable improvements.Build trusted, collaborative relationships with artisans, upholsterers, woodworkers, design engineers, and customer experience teams—acting as the critical link between craftsmanship on the floor and customer feedback in the field. 4+ years of experience in quality management within high-end furniture, luxury goods, or related manufacturing industriesDeep knowledge of upholstery, woodworking, joinery, finishes, and premium textiles (e.g., velvets, mohairs, linens, leathers)Proven track record of managing QA/QC in a multi-partner manufacturing environmentHands-on, detail-oriented, and willing to spend significant time on factory floors observing and guiding processesWorking knowledge of digital QC platforms such as Qarma or similar inspection/reporting toolsExcellent communication and leadership skills with the ability to build trust and accountability across diverse production teamsFlexibility and willingness to travel frequently across North Carolina to collaborate directly with production partners and artisans About Maiden Home Maiden Home is an authority in the world of luxury home furnishings.