Sales/Design Associate

Sales/Design Associate Job Description (Assumes a first-year sales/design associate will average $500K-$750K in sales. A second-year sales/design associate will average $750K-$1M. A competent, experienced sales/design associate will average $1M+ annually.) Compensation: Base Salary + Commission List of all the tasks you are responsible for on your job. • Follow the DreamMaker Code of Values • Attend weekly Sandler Sales Training • Responsible for showroom staffing and answering phone calls when scheduled • Respond to and follow up on all inquiries from prospective customers, in a timely manner. • Complete any thank-you letters and follow-up correspondence • Track all client information and lead follow-up by utilizing current customer management software, JobTread • Qualify all prospective customers • Utilize DreamMaker 7-Step Sales System • Collect and complete DreamMaker Design/Build Retainer • Attend all client meetings required to sell final contract • Design main project using computer aided software • Present appropriate product selection options to client that meet their needs, style and budget to assist the homeowner in all product selections • "Collaborate with Estimator to develop accurate project proposals, ensuring attention to detail while allowing you to focus on client relationships, sales, and design solutions." • Review all bids obtained by Estimator from trade contractors and suppliers. Make any necessary changes or give Estimator guidance for necessary changes • Review the project scope of work and estimate that is completed by Estimator, to ensure it is clear and detailed for both the customer and other DreamMaker team members • Review all other contract documents prepared by Estimator to ensure they are accurate and complete • Submit final project documents to Leadership team members for final review. Make any requested revisions. Coordinate with leadership team to sell the project at company determined GPM • Schedule Sales/Production hand-off (pre-construction) • Schedule Pre-construction walk-thru with client and Lead Carpenter • When change orders are necessary/requested, gather all pertinent details and submit to Estimator for completion of change order documentation. Review completed change order documentation from Estimator for accuracy prior to presenting change order to customer. Release change orders to clients • Homeowner follow-up during construction (1-2 jobsite visits) • Take “Before” and “After” pictures of each project • Create short- and long-term annual sales goals. Have regular sales coaching meetings with sales manager to review goals and progress on goals • Achieve the annual sales target at minimum • Staff home shows and other marketing events • Complete non-negotiables including neighborhood door hangers • Meet with customer after project to present end-of-project gift, remind them about survey and ask for reviews • Ask for and obtain referrals Educational Requirements: • Bachelor’s degree in business, sales or related field • Or equivalent work experience, 5-10 years in related field and position Professional Experience: • Minimum of two years of selling in the Kitchen and Bath Industry • Experience working with residential trade contractors (plumbing, electrical, HVAC, carpentry, countertops, drywall, tile and flooring) • Extensive sales background (Sandler Sales Training preferred) • Understanding of construction basics • Basic computer skills in MS Office applications • JobTread or equivalent customer management system experience preferred. • Design software experience with Cycly Design Flex or equivalent Business Skills: • Exceptional customer relations skills • Internal and external customer service focus • Ability to communicate and work in a productive team environment • Effective oral and written communication skills • Effective time management skills and ability to prioritize by highly profitable actions • Effective and creative use of problem solving skills • Must be self-motivated • Goal setting to measure performance Who do you report to: The Sales Manager or General Manager This position will collaborate with all departments in a team spirit with the primary goal of fulfilling our company Brand Position Statements, Mission and Vision in accordance with our Code of Values and be committed to achieving the sales and profitability objectives set each year. Company DescriptionOur distinctive, full-service remodeling approach focuses on serving our clients from design through installation. With a dedication to superior craftsmanship and ethical excellence, we are committed to delivering a design that meets homeowner's specific needs, while communicating consistently throughout the entire process. We at DreamMaker Bath & Kitchen have an appreciation for our community as an independently, locally owned and operated franchise, yet also benefit from annual training on the latest products, technology and techniques from being part of a national organization. Plus, our foundation in honest, ethical business practices and commitment to excellence makes us the professionals that homowners can trust to give them the home of their dreams - and you can be a part of it!