Sales & Design Specialist (Furniture Sales & Interior Design)

About Txtur Txtur is a vertically integrated furniture manufacturer based in Roanoke, with over 90 years of craftsmanship. We design and build all products in-house. Our Richmond gallery is located in a restored 1908 Manchester freight dock and operates alongside a bistro and bar—creating a hospitality-driven retail experience focused on engagement, repeat visits, and thoughtful design. Role OverviewPrimary Responsibility Drive furniture sales through consistent client engagement, design guidance, follow-up, and closing. All other responsibilities support this core objective. Key ResponsibilitiesSales & Client Engagement Actively sell on the showroom floor Lead client conversations from initial engagement through purchase Guide product selection, layout, and design decisions Conduct proactive outreach and follow-up to generate and advance opportunities Take ownership of moving clients toward a clear buying decision and close In-Home Consultation (Shared Responsibility) Conduct scheduled in-home visits (measure, assess, photograph) Translate client needs into clear, actionable proposals Maintain consistent follow-up to drive projects toward close Track all activity within CRM systems Participate in a shared rotation of consultations based on team capacity and business needs Conversion & Proposal Development Develop accurate, well-structured proposals that convert to sales Guide clients through decision-making and project finalization Identify opportunities to increase close rate and overall project size Showroom & OperationsShowroom Presentation Maintain overall showroom presentation and merchandising quality Execute and refine layouts to support sales performance Ensure all displays are accurate, clean, and aligned with brand standards Order & Systems Management Process Shopify orders accurately Submit and manage orders within AirTable Ensure all project details are complete and correctly recorded CRM Accountability Maintain strong HubSpot hygiene (all qualified leads entered within 24 hours) Track consultations, proposals, outreach, and follow-ups Maintain clear visibility into pipeline and active opportunities Team Contribution Support team members with product knowledge and sales approach Assist with onboarding and reinforcement of operational standards Act as a consistent, reliable presence in day-to-day showroom execution Ideal Background 2+ years in furniture, interior design, or high-ticket retail sales Proven ability to close (not just provide customer service) Comfortable managing multiple client projects simultaneously Detail-oriented with strong systems discipline (CRM, order entry, follow-up) Job Type: Full-time Pay: $24.00 per hour Benefits: Employee discount Health insurance Paid time off Ability to Commute: Richmond, VA 23224 (Preferred) Ability to Relocate: Richmond, VA 23224: Relocate before starting work (Preferred) Work Location: In person