Sales Design Associate

Job Title: Design Associate (In-Home Sales) Company: Floor Coverings International Location: Spokane, WA & North Idaho Job Type: Full-Time Compensation: Base + Commission + Performance Bonuses Report To: Sales Manager / Franchise Owner About Floor Coverings International Floor Coverings International is the #1 in-home flooring brand in North America. We provide a high-touch, convenient, and personalized flooring experience that brings the showroom directly to the customer's door. Our proven sales process, extensive product selection, and white-glove customer service have made us a leader in the industry. Position Overview Are you a high-performing salesperson who thrives on closing deals, meeting goals, and helping customers make confident purchasing decisions? As a Design Associate at Floor Coverings International, your primary role is in-home sales - driving revenue and customer satisfaction by guiding homeowners through their flooring purchase from consultation to close. This is not a retail or showroom position. You'll be out in the field, meeting with warm leads, utilizing our mobile showroom, and executing a proven sales process that converts. Key Responsibilities • Drive sales performance by executing in-home consultations that lead to closed deals • Follow a proven, structured sales process to maximize conversions and average ticket size • Quickly build rapport and trust with homeowners during consultations • Present product solutions that align with the customer's needs, lifestyle, and budget • Accurately measure spaces, estimate job costs, and prepare compelling proposals • Follow up with all leads and prospects to move them through the sales pipeline • Meet or exceed monthly and quarterly sales goals • Coordinate closely with project and installation teams to ensure smooth project delivery • Utilize CRM to manage pipeline, schedule appointments, and track sales metrics • Maintain product knowledge across a wide variety of flooring solutions Performance Metrics • Monthly/Quarterly Sales Volume • Close Rate on Leads Provided • Average Ticket Size • Customer Satisfaction Score (Post-Sale NPS or Google Reviews) • Speed to Follow-Up & Proposal Delivery Qualifications • 2+ years of successful experience in in-home sales, B2C sales, or high-ticket sales • Proven ability to close deals and hit or exceed sales targets • Excellent interpersonal, communication, and persuasion skills • High level of personal accountability and self-motivation • Tech-savvy: comfortable using tablets, CRM systems, and digital estimating tools • Willingness to travel daily across Spokane, WA and North Idaho • Professional appearance and strong presentation skills • Reliable vehicle and valid driver's license • Basic understanding of interior design or home improvement is a plus (not required) Join a Winning Team If you're a motivated, goal-oriented sales professional who loves meeting people and closing deals, Floor Coverings International is the place for you. Build a career with uncapped income potential and the satisfaction of helping homeowners make confident flooring decisions. Apply now to start your journey with Floor Coverings International of Spokane & North Idaho! Flexible work from home options available. Employment Type: FULL_TIME