Interior Designer

Job Description Key Responsibilities: • Schedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables and accessory recommendations as well as the benefits of a professional installation service. • Responsible for creating grassroots opportunities to increase the overall performance of the In-Home Design Program. • Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries. • Responsible to support design related functions in the store and maintain an up to date customized portfolio including before and after pictures of previous In-Home design projects. • Considerable independence is required for the In-Home Design process. Sales Culture and Promotions: • Drive sales to consistently achieve established In-Home program sales goals. • Team with Store Manager, Sales Manager, and selling team to promote the In-Home Design program and drive overall store sales. • Maximize store promotions, marketing initiatives, and grassroots programs. • Maintain strong knowledge of features and benefits of existing and new product line. • Meet established goals as set by management. Customer Experience Excellence: • * Meet and greet customers that come into the store. • Ensure that each La-Z-Boy customer has an informative and positive experience by using good customer service skills and knowledge of products. • Make sound business decisions to deliver customer satisfaction and promote team environment. People Development: • Train, coach and develop Design Associates on product knowledge and selling skills to achieve store sales goals. • Assist with training, coaching and developing the selling team. • Create a positive and exciting working environment for all store associates. • Hiring and developing talent, and succession planning; and leveraging the capabilities of new and existing talent. • Utilizes Company resources to keep associates up to date on product knowledge, selling skills and operational efficiencies. • Leads with the highest ethical standards and demands the same from their teams. • Ensures associates are provided the necessary tools to perform job responsibilities. • Coach and counsel team based on results. • Maintain a positive working relationship with all store associates. Store Standards / Operations: • Effective manager on Duty (MOD). • Assist with maintenance of the overall visual appearance of store, this includes but is not limited to assist to maintain floor and/or showroom displays, tagging of products and accessories, maintaining accessory catalogs and design center fabrics, and maintaining general store cleanliness. • Adhere to general store operational procedures and guidelines. • May be responsible for opening and closing of the store. • Champion and role model the La-Z-Boy selling process (Comfort Process) by overseeing the interaction with each and every client within the furniture gallery. • Know what is happening on the floor at all times. Be willing and able to jump into every sale and close it. • Show a sense of urgency, enthusiasm and excitement with the staff and customers. • Other duties as assigned. Minimum Job Requirements: • Bachelors degree in Interior Design with one (1) to two (2) years experience strongly preferred or a minimum of five (5) years design experience in a comparable home furnishings role. • CIDA accreditation and/or ASID membership preferred. • Experience in using floor and space planning applications. • Previous selling experience strongly preferred. • Proficient in the use of Microsoft Office, including Word, Excel, and PowerPoint. • Experience in using floor and space planning applications. • Knowledgeable of general principles of home décor and design (i.e., furniture, carpet, draperies, and color schemes). • Excellent communication skills, customer service skills, and organizational skills. • Strong interpersonal skills to effectively communicate and build rapport. • Ability to effectively manage time and conflicting priorities. • Ability to work effectively and productively with others as a team. • Ability to work the schedule and hours dictated by business needs, to include evenings, weekends and holidays. • Initiative to meet assigned goals, missions and objectives. • Strong attention to detail.