Customer Service Opportunity--Designer Showroom
Confidential · Santa Barbara, California ·
Posted Sep 9, 2022
Full-Time
About this role
My client gives life to designers’ visions. They are a unique textile company
with many high end hospitality and residential clients. Jeu have been in
business for over 18 years and are stable and growing. They work with some of
the most exquisite hotels around the globe. Due to expansion and growth they
are in need of a customer service associate. We are seeking a friendly and
detail oriented customer service associate with a can-do attitude for a full-
time position who will be responsible for: \\- Answering phones and assisting
with inquiries including stock checks and order status updates. \\- Greeting
interior designers as they visit the showroom. \\- Working on business
development, doing research to identify and contact new clients. \\- Assisting
with new product launches. \\- Assisting with fabric and/or trim pulls for
clients. \\- Learning the product line of high end fabrics and trimmings. \\-
Following up with clients on open orders in a timely manner. \\- Maintaining
and organizing showroom displays. \\- Filing away sample returns. With this
position there is great potential for growth and an opportunity to move up
within a short period of time. OB REQUIREMENTS \\- Minimum of a Bachelor’s
degree. \\- Candidate must be professional and friendly, willing to engage
with designers to provide a pleasant customer service experience. \\- The
ideal candidate will have a keen interest in the interior design industry and
eager to learn about fabrics and trims. \\- Previous experience in the
interior design industry is a plus. \\- We are looking for someone who is
proactive and creative in coming up with ideas to help build a great customer
service experience for our clients. \\- Excellent computer, communication
(written and verbal) and organizational skills are a must. \\- It’s important
that the candidate has the ability to work effectively with a small team and
assist with small tasks when asked. This Company is a revered brand of
textiles and trimmings from all over the world, working with the industry’s
most talented interior designers to bring their visions to life. As a family
owned business, they encourage their employees to feel at home and to know
that they have a hand in what the company is creating by taking a vested
interested in the success of the company. They believe in promoting from
within, so they are looking for an employee who would like to grow and have
longevity with this great organization. Please forward resumes as word
documents. Please be prepared to SKYPE or FaceTime to interview. Thank you.