Client Experience Coordinator

Position Overview Linden Creek is seeking a Client Experience Coordinator to join our Raleigh team. This role is responsible for guiding clients through a refined, seamless full-service design experience, serving as the primary liaison between the client and our in-house design team, who complete all design work. You will ensure clear communication, thoughtful coordination, and a polished experience from initial concept through final selections and implementation. This role is ideal for someone who thrives in a client-facing environment and takes pride in delivering an exceptional, high-touch experience. You are highly motivated, quick to learn, and energized by the opportunity to grow within the interior design industry while supporting beautiful, intentional spaces. If you love working hard, building relationships, and being part of a design-driven brand, this role offers meaningful impact and room to grow. As a key design and client-facing resource in the Raleigh market, the Client Experience Coordinator balances an exceptional customer experience with efficiency. This role works closely with the Director of Interior Design and the Interior Design Operations Manager. Please note: this is an in-person role located at our Raleigh, NC office (ZIP 27615). About Linden Creek Linden Creek is a fast-growing national franchise and a leader in the luxury home staging and design industry. With our corporate office based in Raleigh, we serve some of the most vibrant and competitive real estate markets across the country. We are known for our design-forward perspective and thoughtful approach to elevated everyday living, creating spaces where luxury feels warm, intentional, and attainable. By blending curated furnishings, cohesive design solutions, and market expertise, Linden Creek sets the standard for staging and design that inspires buyers and helps homes sell with confidence and impact. What You’ll Do Client Experience and Design Coordination • Guide clients through the full-service design process, delivering a thoughtful, elevated, and highly personalized experience. • Serve as a trusted point of contact and design partner, translating client needs, lifestyle, and preferences into cohesive, brand-aligned design solutions. • Coordinate design selections including furnishings, finishes, fixtures, and décor. • Provide creative solutions that align with project goals, timelines, and budgets. • Ensure clear communication and a polished client experience from start to finish. Collaboration and Project Support • Collaborate closely with internal teams and vendor partners to coordinate selections, schedules, and deliverables. • Build and maintain strong relationships with Raleigh-area clients and vendors. • Support the development and refinement of Linden Creek’s design standards, workflows, and client-facing materials. Brand Stewardship • Uphold Linden Creek’s design aesthetic and brand standards across all applicable projects. • Ensure consistency in furnishings, finishes, and spatial planning. • Contribute ideas for continuous improvement of design processes, resources, and franchise-wide standards. Qualifications Experience • 5+ years of experience in a client-facing role, preferably in residential interior design. • Experience working within a multi-project, brand-driven environment is highly desirable. Skills • Strong organizational and time management skills with the ability to juggle multiple projects and deadlines. • Clear, confident communicator with a natural ability to connect with clients. • High attention to detail and follow-through. • Ability to learn quickly, adapt, and thrive in a fast-paced, collaborative environment. Personal Attributes • Exceptionally client-focused with a strong work ethic. • Proactive, resourceful, and eager to grow professionally. • Passionate about design with a deep appreciation for branding and consistency. • Comfortable taking initiative, ownership, and feedback. • Collaborative, positive, and invested in being part of a high-performing team. Job Type • Full-time • Day shift • Monday to Friday • In-person (Raleigh, NC – 27615) Job Type: Full-time Expected hours: 40 per week Benefits: • Paid time off Ability to Commute: • Raleigh, NC 27615 (Required) Work Location: In person