Troon

The Interior Project Design Manager works closely with the entirety of the Design Team to support and execute every scope of work offered to clients. They use their years of experience and expertise to understand our team and our clients, to help achieve hospitality design success. Departmental And Client Responsibilities • Report to the VP of RF DesignStudio • Responsible for keeping the VP fully informed of decisions, deadlines, problems and solutions regarding all aspects of the project • Attend, Lead and participate in design meetings and presentations including the taking of notes and minutes (including assembling and dispersing them in a timely manner) • Coordinate, attend and guide design workshops as required • Develop concept design to meet owner’s requirements • Lead and coordinate a team of Design Managers, Design Specialist and Assistants • Guide and prepare design analysis, research and preliminary design studies • Oversee the preparation of design presentations for approval • Oversee the production of design intent documents and design drawings through all phases • Oversee the design and manage to a given budget • Coordinate with internal and external consultants to integrate requirements and meet overall project objectives • Ensure issued information is accurate and meets client and project team requirements • Manage and guide work programming and reporting on project progress • Undertake site inspections and surveys • Ensure office standards and appropriate levels of quality are met on each phase • Producing consistent work on time, and to a high professional standard Job Knowledge, Skill, and Ability Preferences • Possess excellent written, presentation and verbal communication skills • Bring experience working professionally with a diverse range of people, internally and externally • Possess high levels of attention to detail • Commitment to excellence, personally and in the work you produce • Be able to multi-task and pivot quickly between projects, conversations, and tasks • Ability to work to and design to a budget • Ability to schedule your work, and the work of others, and deliver accordingly • Spatial problem solving with the ability to prepare alternative design solutions quickly • Computer literate with the ability to learn new programs easily including Revit, Autocad, Inscape, SketchUp, Photoshop and similar programs. This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Position Summary: Troon is seeking a professional to join our team at our Scottsdale or Boston office. They use their years of experience and expertise to understand our team and our clients, to help achieve hospitality design success. Essential Duties: Physical Demands:

Position Summary: Troon is seeking a professional to join our team at our Scottsdale or Boston office. They use their years of experience and expertise to understand our team and our clients, to help achieve hospitality design success. Essential Duties: Physical Demands:

Position Summary: Essential Duties: Departmental And Client Responsibilities • Report to the Director of Interior Design • Responsible for keeping the Design Director fully informed of decisions, deadlines, problems and solutions regarding all aspects of the project • Attend, Lead and participate in design meetings and presentations including the taking of notes and minutes (including assembling and dispersing them in a timely manner) • Coordinate, attend and guide design workshops as required • Develop concept design to meet owner’s requirements • Lead and coordinate a team of Design Managers, Design Specialist and Assistants • Guide and prepare design analysis, research and preliminary design studies • Oversee the preparation of design presentations for approval • Oversee the production of design intent documents and design drawings through all phases • Oversee the design and manage to a given budget • Coordinate with internal and external consultants to integrate requirements and meet overall project objectives • Ensure issued information is accurate and meets client and project team requirements • Manage and guide work programming and reporting on project progress • Undertake site inspections and surveys • Ensure office standards and appropriate levels of quality are met on each phase • Producing consistent work on time, and to a high professional standard Education/Experience: • Experience: Minimum 6-10 years in a Design PM role or equivalent role at a different firm • Bachelors Degree from a FIDER accredited Interior Design program preferred Physical Demands:

The Director of Interior Design will lead the Interiors Team to deliver outstanding design outcomes, maximum value and design-related resources to clients while maximizing revenue opportunities across the Troon organization in alignment with Troon’s overall business strategy. Job Responsibilities... • Lead and oversee all aspects of the Interiors Design Team (IDT) operations to ensure successful growth of the IDT and outstanding project outcomes in support of Troon’s business strategy • Establish and oversee strategies and methodologies for IDT to deliver best-in-class client service and design outcomes in the most efficient manner possible • Develop strategies for the IDT to optimize the team’s productivity, capabilities and growth in alignment with Troon’s strategic objectives for client acquisition, client retention and financial performance • Oversee definition of service and quality standards for all IDT processes and project deliverables to consistently achieve best-in-class project outcomes • Actively participate with Troon’s Business Development team, as required, in execution of Troon’s business development strategy • Collaborate with the Troon leadership and Business Development team to define IDT service offering and pricing in alignment with Troon’s overall business strategy • Collaborate with the Business Development team to develop and execute a well-defined go-to-market strategy to optimize revenues, profitability and perceived value for IDT services • Collaborate with the Business Development team to establish and deploy an IDT-specific Salesforce lead and opportunity process • Coordinate and ensure full implementation, training and team compliance with IDT Salesforce lead and opportunity process • Oversee and assign IDT business development responsibilities to support defined departmental business development strategy • Participate in industry and Troon events, as appropriate, to elevate reputation and visibility of IDT and Troon overall • Define and oversee execution of IDT new client assignment and on-boarding process to ensure successful project outcomes, optimize productivity of the team and management of IDT bandwidth • Actively lead or participate in IDT projects, as appropriate, to optimize outcomes and client satisfaction • Lead IDT project in the role of Project Manager, as required • Lead the culture of the IDT in alignment with Troon’s mission, Vision and Values • Develop and maintain IDT organizational structure to achieve departmental business strategy while maintaining alignment with IDT business levels • Oversee recruitment, selection and on-boarding of all IDT leaders and staff • Lead IDT staff development strategy to ensure ongoing growth, advancement, retention and job satisfaction for all IDT members • Establish and oversee execution of strategies to leverage outside educational opportunities, industry partners and manufacturer’s resources to ensure IDT stays at the leading edge of design trends, methodologies and materials • Complete annual performance reviews for all IDT team members • Lead coaching, counseling and development, and, as required, progressive discipline, for all IDT members • Oversee all IDT team members meet or exceed established service and quality standards for department • Ensure IDT projects are properly closed-out to ensure maximum client satisfaction, including development of project case studies and visual assets to support future business development efforts • Lead and coordinate any IDT client service recovery efforts, as required • Develop and oversee achievement of IDT annual budget Education / Experience • Management experience leading a service industry department of similar size and scale • 10 years high-level interior design experience • Experience in project management and administration • BA in Design degree Job Knowledge, Skills and Ability Preference • Outstanding organizational skills • Strong business understanding and financial skills • Outstanding creativity • Ability to help clients define and solve the most complex communications problems • Outstanding interpersonal skills • Functional user awareness of Salesforce or similar CRM platform • Fluency in design software platforms CAD, REVIT, Enscape (or similar rendering software), Sketch-Up • Fluency in MS Office Certificates / Licenses • Valid Driver’s License