Technology Specialist-Interior Architecture & Design - OPS

Department Department of Interior Architecture & Design... Responsibilities Responsibilities will include troubleshooting issues, working within the ticketing system and interacting with multiple areas of the department to ensure department’s technology remains in working order. Assists IT team and Department operations with technical infrastructure. Maintains IT equipment and supply inventories to ensure critical parts and supplies are in place to maintain systems with limited downtime. Triage trouble tickets and issues. Performs other duties or special projects as assigned. Qualifications • Strong Communication Skills, verbal and written. • Familiarity with technological concepts for hardware and software and ability to explain concepts to others. • Ability to walk clients through troubleshooting process. • Organizational skills and ability to prioritize. • Ability to work independently and in a dynamic environment. • Ability to lift/move equipment as required. Preferred Qualifications • High school diploma or equivalent • Experience troubleshooting desktop operating systems: Microsoft, Apple and mobile OS. • Experience with Autodesk, Adobe Suite and MS Office software. • Copier and printer maintenance. • Plotter maintenance. University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news! Learn more about our university and campuses. Anticipated Salary Range $15.00 per hour, 10 hours per week How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Considerations This is an OPS/temporary job. Based on the duties, this position may require completion of a criminal history background check. Equal Employment Opportunity An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer. FSU's Equal Opportunity Statement can be accessed at: https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf