Sr. Director, E-Commerce

About Us: At ID Logistics we are dedicated to fostering a dynamic and inclusive work environment where every team member is welcomed and valued. As a leading global 3PL (3rd party logistics) transportation organization with over 35,000 employees in over 400 sites across 18 countries, we pride ourselves on our customer first approach and commitment to operational excellence. Position Overview: The Senior Director of Operations, E-commerce is responsible for managing all aspects of a multi-site supply chain operation. This individual will provide overall direction and oversight in the areas of performance, P&L management, customer relations, continuous improvement, and Associate development. The Sr. Director, Operations will support the organization as it grows by overseeing E-commerce operations. Location: Remote Work Schedule: Monday - Friday Competitive Compensation: Attractive annual salary of $150,000-$220,000 plus a bonus opportunity. Along with base salary, our total rewards includes comprehensive benefits; medical, dental, and vision insurance, a 401(k) with company matching, generous PTO, sick time, and company holidays. Compensation is based on experience, skills, and education. Key Responsibilities: • Participate in team calls and oversee needed operational functions as the business ramps up • Coordinates on-site as needed with contractors, maintenance, inspectors, etc. • Partners with HR to coordinate hiring and training of staff • Direct the operations of warehouse, packaging, and logistics managers to achieve company objectives and meet customer expectations. • Evaluate overall operations and develop short- and long-term goals to meet organizational objectives. Oversee all warehousing, distribution, packaging and transportation operations to ensure company and customer requirements are met. • Focus on continuous improvement and make decisions about enhancing value, service and effectiveness, and profitability. • Direct and oversee programs to ensure safety of all associates, equipment and property. • Ensure compliance with all company, customer and government/regulatory requirements. • Qualified candidates should have at least 5 - 7 years management experience in a high volume, fast paced 3PL warehousing and transportation environment. • Comprehensive knowledge of large warehousing operations, including packaging, is necessary: experience in consumer-packaged goods (CPG) distribution preferred. • Bachelors' Degree in Logistics, Industrial Engineering, or a related operations discipline preferred. • A broad range of management skills is required with particular emphasis on leadership, supervision, motivation, communication, and planning. • Must be able to give and receive innovative, creative and helpful feedback for team growth, productivity and profitability. • We are searching for candidates with strong, demonstrated experience effectively managing hourly and salaried staff. • Experience with performance management systems, progressive discipline and safety reporting is required. • Experience with the fiscal components (budgeting, cost controls, etc.) of facility management is required. • Candidates must have knowledge of OSHA and other regulatory requirements. • Experience in Lean / Six Sigma. Certification preferred. • Strong customer service skills and experience are required. • This position includes travel to support E-Commerce operations