Lead Designer
Floor & Decor · Worcester, Massachusetts ·
Posted 3 weeks ago
Full-Time
About this role
Job Summary of Lead Designer:
At Floor & Decor, the Lead Designer takes charge of the design team and offers a comprehensive design service from beginning to end. This approach aims to establish enduring connections and foster customer loyalty. Lead Designers at Floor & Decor are tasked with engaging customers, understanding their project requirements, providing all necessary project information, and crafting an innovative design proposal that reflects the customer's individual style, needs, and financial constraints.
Requirements of Lead Designer:
Design education (BA or AA in Interior Design)6 years interior design experience in lieu of design educationCombination of education and experience equal to 6 yearsPrior retail/sales experience preferredKnowledge of hard surface flooring is a plusProficient in basic mathematical skillsMust be self-motivated and able to multi-task in a fast-paced environmentExcellent verbal, written, and interpersonal skillsBasic computer knowledge, including Microsoft Office suiteInternal candidates must have 24 months of experience in a Floor & Decor Designer positionResponsibilities of Lead Designer:
Demonstrated skill in establishing and nurturing enduring connections with both residential and commercial clients within the fieldWelcome shoppers in a supportive manner and assist with browsing store layout requirementsArrange design consultations for current and prospective clients, while expanding customer base through networking, referrals, and in-store generated leadsOffering guidance on tiles, wood, stone, and accompanying elements for residential and commercial projects, catering to homeowners, interior designers, and builders alike.Create and offer comprehensive, practical, and visually attractive productsEffectively handle numerous customer projects simultaneously by navigating all stages with precision, timeliness, and thorough follow-up, maintaining regular and clear communication with clients and other stakeholders. Utilize company communication platforms and email systems proficiently and consistently to ensure smooth operationsWork with store managers and staff to coordinate projects from initial inquiry to completion, ensuring sales targets and objectives are metWholeheartedly endorse every company endeavor and objectives by exemplifying and guiding store staff on optimal methodsStay involved in the latest design trends that are currently shaping your marketIn charge of comprehending and employing design software such as Salesforce, exclusive Online Design Appointment Scheduler, and MyProjectJoining regional professional organizations such as ASID and NKBA can enhance your local networking opportunitiesCarry out additional tasks as requiredWorking Conditions of Lead Designer:
Travel by car may be necessary in restricted amountsDuring the execution of job responsibilities, the employee will often encounter a warehouse setting and active vehicles. The level of noise within the workplace usually ranges from moderate to loud.Physical/Sensory Requirements of Lead Designer:
Moderate physical capabilities involve the capacity to apply 20-50 pounds of pressure periodically, and/or 10-25 pounds of pressure frequently, and/or up to 10 pounds of pressure consistently to raise, transport, shove, pull, or transfer items.Employees frequently need to utilize their hands and fingers to touch or manipulate objects.At times, the staff may need to stand, walk, extend arms and hands, climb or maintain balance, and bend, kneel, or crouch.Benefits of Lead Designer:
Extra chances for rewards exist at all stagesCareer advancement opportunitiesJob openings available nationwide for those seeking to move to a different location401k plan offering a flexible company contributionAn Employee Stock Purchase Plan (ESPP) is a program that allows employees to purchase company stock at a discounted priceReferral Bonus ProgramA program for personal holidays and volunteering time offInsurance coverage such as medical, dental, vision, life, and other plans (based on meeting certain qualifications) are availableEqual Employment Opportunity:
Floor & Decor ensures that all associates and job seekers are treated equally in terms of employment opportunities, regardless of age, race, color, religion, national origin, gender, disability, veteran status, genetic information, ethnicity, citizenship, or any other legally protected status. This company policy covers all aspects of the employment process, such as recruitment, hiring, training, promotion, disciplinary actions, and termination among others. Discrimination based on any protected category mentioned is prohibited by both the policy and the law.
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