Lead Design Specialist

Pay Range $17.75 - $26.25 Purpose: As a Lead Design Specialist at Floor & Decor, you will spearhead our design team, delivering exceptional start-to-finish consultative design services that foster lasting relationships and brand loyalty with our customers. You will engage with customers to understand their project needs, educate them on all project requirements, and create customized design concepts that reflect their personal style, lifestyle, and budget. Minimum Eligibility Requirements BA or AA in Interior Design, or 6 years of relevant interior design experience in lieu of formal education.A combination of education and experience totaling 6 years.Preferred prior retail/sales experience.Knowledge of hard surface flooring is advantageous.Proficient in basic mathematical skills.Self-motivated and capable of multitasking in a fast-paced environment.Excellent verbal, written, and interpersonal communication skills.Basic computer skills, including proficiency in Microsoft Office Suite.Internal candidates must have at least 24 months of experience in a Floor & Decor Designer position.Essential Functions Demonstrated ability to cultivate and maintain long-term relationships with residential and professional customers in the industry.Welcome and assist store customers, addressing design walk-in needs.Manage design appointments for existing and prospective customers, expanding clientele through networking, referrals, and store-generated leads.Offer expertise in tile, wood, stone, and accessories to homeowners, interior designers, and builders for both residential and commercial projects.Create and sell comprehensive, functional, and visually appealing design solutions.Oversee multiple simultaneous customer projects through all phases with a strong focus on accuracy, timeliness, and follow-up, ensuring clear communication with customers and stakeholders.Collaborate with store leadership and team members to manage projects from inquiry to installation, achieving sales and other objectives.Support all company initiatives by exemplifying and coaching best practices among store employees.Stay engaged with current and emerging design trends in the market.Utilize design applications, such as Salesforce, Online Design Appointment Scheduler, MyProject effectively.Participate in local professional affiliations like ASID and NKBA.Perform additional duties as assigned.Working Conditions Limited travel may be required by car.This position frequently operates in a warehouse environment with moving vehicles. The noise level in this environment can range from moderate to noisy.Physical/Sensory Requirements Medium Work - The role involves exerting 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Employees are often required to use their hands and fingers, and occasionally stand, walk, reach with arms and hands, climb or balance, stoop, kneel, crouch, or crawl. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Enjoy bonus opportunities and career advancement possibilities at every level along with programs to meet your financial goals, including a 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program. Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria).Work-life balance benefits, including:Paid vacation and sick time for eligible associates.Paid holidays plus a personal holiday.Paid Volunteer Time Off starting on Day 1.Equal Employment Opportunity Floor & Decor is proud to be an equal employment opportunity employer, promoting diversity and inclusivity. We provide equal employment opportunities to all associates and applicants without regard to age, race, color, religion, national origin, sex, sexual orientation, gender identity, disability, veteran status, genetic information, or any other category protected by law. This policy applies to all areas of employment.