Interior Design Sales Professional - Cleveland, OH

About the position The Design Consultant at Ethan Allen plays a pivotal role in creating individualized design solutions for customers, whether in the design center, remotely, or in the customer's home. This position requires a deep understanding of space planning, fabric coordination, product selection, and overall project design. The successful execution of these tasks is measured by the ability to develop tailored designs that meet customer preferences and achieve sales goals in a flexible, relationship-based selling environment. The role may involve collaboration with a team or partnership approach for certain projects, emphasizing the importance of teamwork and communication skills. Design Consultants are evaluated based on various performance categories, including teamwork, customer service, communication skills, decision-making, project development, presentation, and technical skills. They must meet specific benchmarks such as Minimum Monthly Sales, Home Calls, Accent Sales, Softgood Sales, Be-Backs, PI, Close Ratio, and participation in the Ethan Allen Trade Program. Additionally, proficiency in social media and digital channels is essential for promoting the Ethan Allen brand, as outlined in the company's Social Media Policy. Compensation for this role is primarily incentive-based, with total earnings determined by commissions from sales. In this full-time position, Design Consultants are expected to create design solutions that align with customer preferences and budgets while effectively selling Ethan Allen's products and services. They represent the Ethan Allen brand in all customer interactions, establishing rapport and securing appointments for in-home consultations. Regular home visits are necessary to assess customer needs and provide comprehensive design solutions that lead to successful sales. The role also involves grassroots marketing and leveraging various social media platforms to grow the business and educate customers about the complimentary design services offered by Ethan Allen. Staying updated on design and color trends is crucial for creating fashionable solutions that resonate with customers. Collaboration with the team is vital to ensure exceptional service is provided to customers throughout the sales process, including keeping them informed about order statuses. Participation in corporate-sponsored marketing and training programs is required, along with educating customers on available financing options. Design Consultants contribute to the ongoing development and maintenance of the design center's portfolio and utilize corporate systems and technology to enhance efficiency in project design and customer service. They are responsible for entering orders using the retail point of sale system and maintaining an organized design center environment. Additionally, they work closely with the Design Center Leader and other Design Consultants to develop and monitor business and marketing plans aimed at exceeding sales goals. Responsibilities • Create design solutions that are consistent with the customer's preference and budget. , • Sell Ethan Allen's products and services. , • Represent the Ethan Allen brand in all customer interactions. , • Greet customers professionally in the design center to establish rapport and obtain appointments. , • Make home calls to evaluate customer needs and provide individualized design solutions. , • Utilize grassroots marketing and social media platforms to develop and grow the business. , • Educate customers about the complimentary design service offered by Ethan Allen. , • Stay current on design and color trends to create fashionable design solutions. , • Coordinate with the team to provide exceptional service to customers before and after the sale. , • Participate in all corporate-sponsored marketing and training programs as required. , • Educate customers on all Ethan Allen sponsored finance options available to them. , • Contribute to the development and upkeep of the design center's portfolio. , • Utilize corporate systems and technology to maximize efficiency in designing projects and providing professional service. , • Enter orders using the retail point of sale system. , • Maintain a neat and orderly design center projection. , • Work with the Design Center Leader and Design Consultants to develop business and marketing plans. , • Utilize technology such as 3-D Room Planner and CRM to build project volume and relationships with clients. , • Use social media to enhance personal and Ethan Allen's presence and build a network. Requirements • Bachelor's degree or equivalent in a design-related field from an accredited institution with a minimum of one (1) year of practical interior design experience. , • Broad knowledge of interior design and effective sales techniques. , • Working knowledge of online sales and design tools. , • Good listening skills with excellent oral and written communication skills. , • General understanding of how to utilize social media and grassroots marketing to develop a book of business. , • Valid driver's license or an alternate means of transportation for business hours. , • Intermediate skill competency using digital floor planning technology; 3D applications are a plus. , • Experience using interactive technology to view design concepts such as augmented reality and virtual reality. , • Willingness and capability to learn new technologies. Nice-to-haves • Experience in using social media for business development. , • Proven experience in grassroots marketing strategies. Benefits • 401(k) plan with employer contributions , • Two medical plans with prescription drug coverage , • Health savings account with employer contributions , • Dental plan , • Vision plan , • Basic group term life and accidental death & dismemberment insurance , • Supplemental group term life and AD&D insurance , • Dependent group term life insurance , • Short and long-term disability for full-time associates , • Business travel accident life insurance , • Flexible spending accounts for health care and dependent care , • Commuter saving plans for public transit and parking , • Voluntary whole life insurance , • Voluntary critical care insurance , • Voluntary accident insurance , • Employee assistance program