Interior Design Sales Professional - Cleveland, OH
ETHAN ALLEN RETAIL · Lakewood, Ohio ·
Posted May 20, 2025
Full-Time
About this role
About the position
The Interior Design Sales Professional at Ethan Allen is responsible for creating personalized design solutions for customers, whether in the design center, remotely, or in their homes. This role emphasizes a relationship-based selling approach, where success is measured by individual sales performance and customer satisfaction. The position requires a blend of design expertise, sales acumen, and effective communication skills to meet sales goals and promote the Ethan Allen brand through various marketing channels.
Responsibilities
• Create design solutions that align with customer preferences and budgets.
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• Sell Ethan Allen's products and services effectively.
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• Represent the Ethan Allen brand in all customer interactions, both in-store and during home consultations.
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• Utilize grassroots marketing and social media platforms to grow the business.
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• Educate customers about the complimentary design services offered by Ethan Allen.
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• Stay updated on design and color trends to provide fashionable solutions.
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• Coordinate with the team to ensure exceptional customer service before and after sales.
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• Participate in corporate marketing and training programs as required.
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• Inform customers about available financing options through Ethan Allen.
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• Contribute to the design center's portfolio development and maintenance.
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• Utilize corporate systems and technology for project design and customer service efficiency.
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• Enter orders using the retail point of sale system.
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• Maintain a neat and orderly design center environment.
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• Collaborate with the Design Center Leader and team to develop and monitor business and marketing plans.
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• Use technology like 3-D Room Planner and CRM to enhance project volume and client relationships.
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• Leverage social media to enhance personal and brand presence.
Requirements
• Proven experience in interior design or a related field.
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• Strong sales skills with a track record of meeting or exceeding sales goals.
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• Excellent communication and interpersonal skills.
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• Ability to create individualized design solutions based on customer needs.
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• Familiarity with social media and digital marketing strategies.
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• Knowledge of current design and color trends.
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• Proficiency in using design software and retail point of sale systems.
Nice-to-haves
• Experience with grassroots marketing strategies.
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• Familiarity with 3-D Room Planner and CRM tools.
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• Previous experience in a customer service-oriented role.
Benefits
• Incentive-based compensation plan with commissions.
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• Opportunities for professional development and training.
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