Interior Design Center Leader - Cleveland, OH

Ethan Allen Global · Cleveland, Ohio · Posted Nov 16, 2025
Full-Time
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About this role

About the position Responsibilities • Overall management of the design center. • Implement change initiatives and develop successful relationships with the team. • Hold team accountable through leadership and coaching to meet or exceed established sales goals and benchmarks. • Drive new business and increase sales with grassroots marketing initiatives. • Develop the Trade business including PPP and utilize social media and digital channels for online interactions. • Perform functions necessary for the development of written business plans. • Review P&L statements monthly with Market Design Leader and Market Operations Leader. • Develop and participate in community programs to increase exposure for Ethan Allen. • Complete performance appraisals in accordance with company policy. • Ensure adherence to company policies such as Code of Conduct and workplace harassment policies. • Provide guidance to key personnel to ensure sales growth and financial integrity. • Implement company policies and monitor compliance. • Provide training sessions for the design center and participate in corporately sponsored training. • Set goals monthly and quarterly with all designers. • Contribute ideas for changes and improvements in policy affecting design center growth. • Participate in the reconciliation of inventories. • Propose innovative strategies for business growth. • Perform any other duties as required. Requirements • Bachelor's Degree or equivalent with a minimum of five (5) years of experience, or High School diploma with a minimum of ten (10) years of relevant work experience. • Proven sales background in residential interior design. • Broad knowledge of interior design and effective sales techniques. • Supervisory experience required. • Strong communication and organizational skills. • Ability to manage the design process and provide feedback on design projects. • Demonstrated ability to practice residential interior design. • Ability to train and coach for design, product knowledge, sales performance, and customer service. • Must be able to work holidays, evenings, and weekends. • Valid driver's license required. Benefits • 401(k) plan with Employer contributions. • Two Medical Plans with Prescription Drug Coverage. • Health Savings Account with Employer contributions. • Dental Plan. • Vision Plan. • Basic Group Term Life & Accidental Death & Dismemberment Insurance. • Supplemental Group Term Life & AD&D Insurance. • Dependent Group Term Life Insurance. • Short and Long-Term Disability (Full-Time associates only). • Business Travel Accident Life Insurance. • Flexible Spending Accounts - Health Care & Dependent Care. • Commuter Saving Plans - Public Transit & Parking. • Voluntary Whole Life Insurance. • Voluntary Critical Care Insurance. • Voluntary Accident Insurance. • Employee Assistance Program.

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