In-Home Design Consultant

Savannah Blinds Shutters and Shades · Savannah, Georgia · Posted Aug 19
Full-Time
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About this role

Please apply in our hiring portal found here: https://doc.clickup.com/2255373/d/h/24ugd-57913/5e4055502412e56 Summary: The In-Home Design Consultant is a design-focused sales professional who helps homeowners select beautiful, functional window treatments that fit their style, needs, and budget. Through in-home consultations, you'll provide expert product recommendations, design guidance, and personalized solutions while building lasting client relationships. This role combines creativity, customer service, and consultative selling with the support, benefits, and growth opportunities of an established company. Thriving in this role looks like: The people who thrive in this role are part designer, part problem-solver, and part relationship-builder. They enjoy meeting new people, have confidence making style recommendations, and are motivated by helping homeowners transform their spaces. Successful consultants take ownership of their business, maximizing company-provided leads while actively building relationships and seeking new opportunities within the community to grow their client base and referral network. Essential Duties and Responsibilities: Lead homeowners through a complete in-home sales and design consultation process, including needsassessment, space evaluation, product presentation, measurements, design recommendations, proposaldevelopment, and finalization of the sale.Serve as a trusted design advisor by helping clients select products, colors, textures, materials, patterns,and styles that complement their home's architecture, décor, lifestyle, and budget.Stay current on industry trends, emerging design styles, color palettes, product innovations, andconsumer preferences to provide expert recommendations and inspire clients with fresh design ideas.Provide professional guidance on coordinating window treatments, flooring, cabinetry, countertops, orother products with existing furnishings and finishes to create a cohesive design aesthetic.Develop in-depth product mastery to educate clients on available accessories, upgrades, features, andcustomization options, ensuring both function and style objectives are achieved.Take organized notes and photographs and provide clear, detailed instructions for installer follow-up andproject execution.Operate computer systems to generate pricing, prepare quotes, and provide clients with detailedproposals that include all relevant product specifications, options, and accessories. Follow up on quotesas appropriate.Close sales in accordance with company sales standards and customer service expectations.Process sales accurately and professionally using company-provided tools, systems, and forms.Receive and resolve client concerns in a timely manner while maintaining positive customer relationshipsand partnering with vendor representatives when needed to facilitate solutions.Understand and follow company sales policies and procedures to ensure consistent and effective servicefor all clients.Maintain samples, displays, and design materials in a clean, organized, and professional manner andtransport sample books and materials to appointments as needed.Assist in the training and development of team members as assigned.Generate repeat business by maintaining relationships with existing clients, requesting referrals andreviews, and proactively identifying additional project opportunities.Be available to advise and assist installers on large or complex projects to ensure design intent andcustomer expectations are achieved.Maintain detailed records of sales activities, customer interactions, project status updates, vendorcommunications, and business development efforts.Request customer reviews and referrals to support ongoing business growth.Perform other duties as assigned.Supervisory: This position does not oversee staff. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in Marketing, Sales, Business, or a related field or at least five years of related experience required. An equivalent combination of education and experience is acceptable. Excellent interpersonal and customer service skills.Excellent sales and negotiation skills.Excellent organizational skills and attention to detail.Strong analytical and problem-solving skills.Ability to function well in a high-paced and at times stressful environment.Proficient with Microsoft Office Suite or related software.Proficient with or ability to learn CRM software.Preferred prior experience ( 1 - 2 years) with window treatments or equivalent sales experienceDriver's license required. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is typically performed at commercial and residential client sites with work in the office. The noise level is moderate to loud. This job is typically performed weekdays, 9 AM to 5:30 PM. Other travel, including long driving periods, may occasionally be required. Why You'll Love Working Here Competitive compensation with uncapped earning potentialIRA retirement plan with company matchPaid Time Off eligibility after 90 daysHealth insurance creditsDental, vision, and accident insurance plan optionsPaid training and ongoing professional developmentOff-site training and industry education opportunitiesOpportunity to attend local events and networking groupsDedicated operations and installation teams that support your successConsistent schedule with flexibility when life happensOpportunity to combine design, relationship-building, and sales in a rewarding careerSupportive, team-oriented culture with opportunities for growthPhysical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Prolonged periods of sitting at a desk and working on a computer.Must be able to lift 30 pounds at times.Must be able to frequently operate a motor vehicle.Job Type: Full-time Pay: Up to $110,000.00 per year Benefits: Dental insuranceEmployee discountFlexible schedulePaid time offPaid trainingVision insurancePeople with a criminal record are encouraged to apply Experience: commision based job: 1 year (Required)Work Location: Hybrid remote in Savannah, GA 31405

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