Furniture Sales / Residential Interior Design

Furniture Sales Associate Reports to Assistant Store Manager, Sales or Team Leader, Furniture Sales Job Description: Maximize company sales growth and profitability through subject matter expertise, teamwork and customer service so that an engaging experience is delivered to every customer, every time. Primary Responsibilities: • Support and maintain store sales and service goals as communicated by Assistant Store Manager or Team Leader. • Ensure all customers are provided gracious, quick and efficient service. • Promote design services to our customers in order to elevate their shopping experience and distinguish Crate and Barrel from competitors. • Maintain awareness of all systems, products and resources while selling throughout the entire store; supporting Crate and Barrel as an evolving omni-channel business. • Demonstrate company standards in selling, customer service, visual merchandising and teamwork. • Build rapport with customers by demonstrating product knowledge and the use of strong interpersonal skills • Develop new and lasting relationships with customers through prospecting and clienteling • Provide feedback, share observations, assessments and ongoing solutions with the Assistant Store Manager or Team Leader. • Focus on promoting sales by maintaining a strong, visible and positive presence on the sales floor. • Develop, share and apply furniture product expertise by staying informed of the marketplace and industry trends. • Communicate regularly, effectively and efficiently with all company associates and business contacts. • Possess a complete understanding and awareness of applicable company policies and procedures including loss prevention, security and safety guidelines as outlined in the Crate and Barrel/CB2 Associate Guide. • Other duties as assigned. Knowledge, Skills, and Abilities: • Exhibit enthusiasm for our customer, the selling experience, interior design, and the retail process • Ability to be an agent of change and shift quickly as our business evolves • Ability to competitively generate sales and drive results • Demonstrate a focus on continuous learning • Strong communication skills: both written and verbal (English) • Demonstrates ability to build relationships through strong interpersonal skills • Organizational, problem solving and time management skills • Comfort with computer and iPad usage • Basic math and data entry skills Experience Required: • 1+ years customer service or retail experience • 6+ months commissioned sales or interior design service experience preferred • Experience in a professional selling environment preferred • High school diploma/GED or equivalent • Experience with Microsoft Office, Google applications, computer systems and tablet devices Physical and Visual Activities** On a daily basis, must be able to constantly have visual acuity near and far, stand, operate computers/POS/office equipment, move around the facility and communicate. Ability to frequently handle paperwork and/or remain stationary. May occasionally lift, carry, reach, kneel, crawl, push/pull, climb, balance, bend, crouch, twist or have foot controls for operating equipment. Physical Demands** Movement of product, supplies and/or boxes to and from all levels of the store and stockroom. Ability to move and/or lift up to 65 lbs to a height of 3-4 feet; heavier product with team assist. Furniture: Ability to move up to 300 lbs with appropriate equipment. Environmental/Atmospheric Conditions** Hot/cold temperature changes, concrete floors, odors, dust and mechanical/electrical/chemical hazards possible • *In accordance with applicable law, associates will be provided with reasonable accommodations as necessary and appropriate to perform the position’s requirements. NOTE: The KRAs and other aspects of the job listed on this job description should not be construed to contain every function/responsibility that may be required to be performed by an associate in this job. Associates are required to perform other related functions as assigned. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Job Type: Full-time Pay: $19.00 - $28.00 per hour Benefits: • 401(k) • Dental insurance • Employee discount • Flexible schedule • Health insurance • Paid time off • Vision insurance Work Location: In person