Front Office Manager

CWA Group Architecture & Interiors, founded in 1977 by Clarence Williams (AIA, NCARB), is a leading architectural firm dedicated to creating exceptional designs that reflect our clients’ vision while enhancing both functionality and aesthetic value. We specialize in designing new spaces and revitalizing existing ones, ensuring that each project aligns with our commitment to excellence and innovation in architecture. We are currently seeking a Front Office Manager to join our dynamic team. This position plays a crucial role in ensuring the smooth operation of our front office and serves as the first point of contact for our clients and visitors. The ideal candidate will be organized, proactive, and capable of multitasking effectively in a fast-paced environment. The Front Office Manager will oversee daily administrative operations, manage office supplies, and coordinate communication between departments. If you have a passion for organization and a knack for facilitating an efficient workplace, we invite you to apply and be a part of our mission to deliver outstanding architectural solutions. Responsibilities • Manage the daily operations of the front office to ensure a welcoming and efficient environment. • Serve as the first point of contact for clients and visitors, providing outstanding customer service and support. • Coordinate communication between various departments and manage incoming correspondence. • Maintain office supplies and inventory, ordering as necessary to ensure smooth operations. • Assist in scheduling appointments and meetings for staff members and maintain calendars. • Oversee office maintenance and service contracts to ensure a well-functioning workspace. • Train and supervise front office staff, providing guidance and ensuring adherence to company policies. Requirements • Proven experience as a Front Office Manager or similar administrative role. • Excellent organizational and multitasking skills with attention to detail. • Strong verbal and written communication skills. • Proficiency in office software, including MS Office Suite and experience with office management systems. • Ability to handle confidential information with discretion and professionalism. • Interpersonal skills to effectively manage relationships with clients and team members. • A proactive attitude and the ability to work independently with minimal supervision. Benefits We offer a comprehensive benefits package designed to support the well-being and financial security of our team members. Our benefits include: • 401(k) Retirement Plan • Health Insurance • Vision Insurance • Dental Insurance • Flexible Work Schedule • Paid Time Off (PTO) These benefits reflect our commitment to fostering a healthy work-life balance and supporting our employee's long-term goals and recognizing and appreciating individuals and teams who constantly strive to achieve excellence through demonstrating positive behavior, innovation and teamwork, our way of saying ‘’Thank you’’.