Designer and Sales Positions at West Elm

Position: Designer; Sales Associate Reports To: General Manager Location: West Elm Type: Full-Time; Part-Casual; Seasonal discover your purpose… Inspire customers to express themselves in their home. Discover what the customer loves & how they live to develop personal decorating plans that exceed their expectation. Bring west elm to life for our customers by connecting them to the product, inspiration & know-how that helps them tell their story at home. Drive sales by creating a reputation of west elm as a destination for approachable decorating expertise that helps customers build truly personal spaces. who we are… ▪ Our mission is to offer choice in products & services, build community through connections with clients & collaborators & focus on honest business practices in everything we do, from supply chain transparency to sustainability. who you are… ▪ Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale ▪ Succeed in a team environment, while able to work independently & manage your own time ▪ Enjoy being hands-on with product & functions well both in-store & in the customers’home ▪ Recognize that every customer has individualized needs & aesthetics & can cater your designs accordingly ▪ Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box ▪ Have an obsession for interior decorating, architecture, art, creativity, craft, artisans & neighborhood’s treasures ▪ Keep your finger on the pulse of design trends both globally & in your local community ▪ Know what questions to ask your customers in order to understand their personal style & needs at west elm, you will… ▪ Drive sales & achieve sales goals per hour, by connecting customers to you & West Elm ▪ Inspire associates & customers by connecting them to design trends, inspiration & local resources that reflect the eclectic,creative & modern spirit of the brand ▪ Develop & manage relationships with clients, designers, developers, local businesses & artisans ▪ Prioritize the customer & collaborate with your team to ensure adequate selling floor coverage during in-store or in-home appointments ▪ Discover each customers’ style by sparking conversation, sharing inspiration & consulting with them to learn how to bring their story to life ▪ Share decorating expertise & develop thoughtful space plans that fit the customers’lifestyle ▪ Advise customers on where to access design resources for products & services that may be unavailable at west elm (wallpaper, appliances, re- upholsterer,etc) ▪ Share the stories, collaborations & craft behind our products to bring them to life for our customer ▪ Develop vision boards, floorplans & utilize Pinterest to help customers express their personal style at home ▪ Be held accountable for the following brand competencies: operates with strategic agility, drives innovation & change, provides influential leadership, communicates effectively, develops self & others, creates teams & partnerships, focuses on the customer, builds operational excellence and drives execution what we’re looking for… ▪ 1-2 years of home furnishing, interior decorating experience and/or interior design education ▪ Interior design certification strongly preferred ▪ Excellent communication skills & passion for working with people ▪ Excitement for the brand & products we sell ▪ Must be able to spend ample time on the sales floor focusing on customer needs ▪ Willingness to travel for in-home consultations. (If driving your personal vehicle, proof of the state required auto liability insurance or proof of financial responsibility & a state issued driver’s license) ▪ Must be able to lift & mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment & safety techniques ▪ Full time associates are expected to have open availability to meet the needs of the business. Casual associates must be available to work a minimum of three regularly scheduled shifts on the weekend (Friday, Saturday and Sunday) and one during the week (Monday to Thursday). Associates must be available for annual inventory and entire holiday season (November and December). ▪ Does this sound like you? If so, please apply in-person at the West Elm store M-F between 11:00 AM and 3:00 PM. The address is 1198 Roseville Parkway, suite 190, Roseville CA. Please bring your resume, cover letter & any additional materials that will give us a peek into your personal style at home or design clients that are in your portfolio (ie: Pinterest boards, Instagram, portfolio, personal website, lifestyle blog,etc).