Design Studio Specialist

Company Overview: Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility. Role and Responsibilities: As a Design Studio Specialist, you will inspire customers to express themselves in their home while providing a seamless shopping experience and driving customer engagement. • Utilize design expertise to assist clients in one-on-one consultations in the store and in-home regarding the design of their living spaces to drive store sales • Perform productive in-home consultations including the ability to accurately measure and assess the client's living space • Create and present design plans based on client's needs, style, preferences, and living space • Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals • Assist customers with special services including gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders • Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment Required Skills and Experience: • Strong communication, clienteling, and customer follow-up skills • Ability to complete and coordinate complex large orders within a variety of sales channels • Proven ability to prioritize and handle multiple tasks simultaneously • 1-2 years of customer service and retail sales experience (specialty retail preferred, but not required) Preferred Qualifications: • Experience in working with the elements of design preferred Compensation and Benefits: • A generous discount on all Williams-Sonoma, Inc. brands • A 401(k) plan and other investment opportunities • A wellness program that supports your physical, financial, and emotional health • Paid vacations and holidays (full-time) • Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time) About Williams-Sonoma, Inc.: At Williams-Sonoma, Inc., we foster a culture focused on diversity, equity, and inclusion, which spurs innovation, builds high-performing teams, and delivers superior customer experiences. We value authenticity and believe that the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead. We support individual development through career pathing conversations, annual performance appraisals, and cross-brand and cross-functional career opportunities. Our learning resources include online tools and WSI University, along with leadership development opportunities. Williams-Sonoma, Inc. is an Equal Opportunity Employer and complies with applicable state and local laws, including the San Francisco Fair Chance Ordinance.