Design Studio Consultant

OUR COMPANY - Stevens Fine Homes is a 3rd generation, community-minded, family-owned company. We have a strong team of great people who take pride in what they do - building homes and the backdrop to family memories. Since 1993, we have built over 3,000 homes in 60 community. When you join Stevens, you will be a part of this legacy and the future of home building in southeastern North... Carolina. THE POSITION - Design Studio Consultant serves as the single point of contact for the customer and assists them in identifying interior and exterior packages for the customer’s home. They coordinate pricing questions through the purchasing department. They are responsible for designing inventory homes and helping to select products and materials that meet the Stevens Fine Homes standard for quality, value and style. We want a highly motivated, detail-oriented and customer-focused design consultant who will be responsible for the following: - Coordinate with sales team to schedule design studio appointments for customers to review option selections. - Provide professional advice on the types of materials and/or upgrades that are most appropriate for customers. Review any custom options with customers. - Write up detailed description of custom option requests and communicate with the internal departments regarding selections, pricing, time lines and changes orders. - Understand interior and exterior package and option details and educate customers about natural characteristics and maintenance of the products offered, and set up the studio to best showcase the selections. - Build and maintain vendor relationships and communicate regarding product availability and options. - Create positive customer experiences by conducting informative meetings with home owners and providing courteous follow-up. - Act professionally and communicate well with the team, homeowners, and vendors. WE OFFER ● Access to the knowledge and relationships that we have developed over our 28+ years of business excellence. ● Competitive pay based on experience and the ability to earn “on-the-spot” bonuses for work that exceeds expectations. ● Medical Insurance, dental, vision, short and long-term disability, life, and 401k match. ● Paid Time Off, Paid Volunteer Leave and Paid Holidays. ● PLUS: Fun rewards like quarterly staff breakfast meetings, themed celebrations, community give-back events, Christmas parties, awards dinners and more! WE REQUIRE Minimum of 2 years of customer-service experience. Interior Design experience is preferred but not required. High school diploma or equivalent. WE PREFERPositivity, Teamwork, Enthusiasm and a Desire to learn new things Job Type: Full-time Pay: $55,000.00 - $65,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Experience: Client services: 2 years (Required) Interior design: 2 years (Preferred) Ability to Relocate: Wilmington, NC 28405: Relocate before starting work (Required) Work Location: In person Application Deadline: 11/27/2021