Design Solutions Consultant

Job Summary of Design Solutions Consultant: Engagement with clients in the store environment is a key responsibility of the Design Solutions Consultant at Floor & Decor. They provide guidance on selecting suitable tile, wood, stone, and accessories for various design projects, while also conducting one-on-one design sessions to understand the specific needs of customers. Furthermore, they work closely with store executives to drive sales performance and elevate the reputation of the design services provided. Qualifications of Design Solutions Consultant: • A minimum of 12 months of retail or customer service background is necessary • A high school diploma or GED certification is a fundamental requirement for pursuing further education or entering the workforce • Capable in foundational mathematical abilities • Gaining basic computer knowledge involves learning how to navigate the Microsoft Office suite • Demonstrating self-drive and adeptness at handling multiple tasks simultaneously within a high-speed work environment • In-house candidates are required to have a minimum of six months of service with Floor & Decor Responsibilities of Design Solutions Consultant: • Greet store customers and support walk-in design needs • Schedule design appointments for existing and potential customers and develop clientele through networking, referrals, and store-generated leads • Provide tile, wood, stone, and accessories advice to homeowners, interior designers, and builders for residential and commercial projects • Design and sell complete, functional, and aesthetically appealing solutions • Manage multiple customer projects through all phases with accuracy, timeliness, and consistent communication • Collaborate and communicate with store leadership and employees to manage projects from inquiry to installation and achieve sales goals • Support all company initiatives and goals by modeling and coaching best practices with store employees • Utilize design applications such as Salesforce, Online Design Appointment Scheduler, and MyProject • Perform additional duties as assigned Benefits of Design Solutions Consultant: • Extra prospects for bonuses available at each tier • Career advancement opportunities • Opportunities for relocating to various parts of the nation • Company-sponsored retirement savings plan with flexible matching • The employee stock purchase plan enables employees to buy company shares at a lower cost than what the general public pays, providing them with an opportunity to invest in their employer's success • Referral Bonus Program • Full-time staff have the benefit of 80 hours of annual paid leave when considering their total working hours for the year • Only full-time hourly store associates are eligible for four paid holidays each year • An associate can select one paid personal holiday, along with access to a Volunteer Time Off initiative • Eligibility criteria must be met to enroll in insurance plans like medical, dental, vision, and life coverage The conditions in which one works, including travel, work hours, and surroundings, significantly influence the job experience: • It may be necessary to travel by car due to restrictions • In the course of carrying out this role, the employee will often be in an environment with warehouses and operational vehicles. The level of noise at work generally falls within the moderate to noisy range. Physical/sensory requirements of Design Solutions Consultant: • Capability to consistently lift objects weighing 25 pounds or more • Must have the capacity to sit, squat, or stand for prolonged periods; frequently expected to be on one?? feet, move, stretch with arms and hands, climb or stabilize balance, and bend, kneel, stoop, or crawl Equal Employment Opportunity: At Floor & Decor, all employees and job seekers are guaranteed fair treatment in terms of employment opportunities, regardless of age, ethnicity, citizenship, sexual orientation, gender identity, or any other legally safeguarded characteristic. This commitment to equality applies throughout the entire employment lifecycle, encompassing various stages like testing, promotion, transfer, discipline, and layoff. The company's dedication to maintaining a discrimination-free workplace is in alignment with legal regulations that prohibit unfair treatment based on protected statuses, extending protection to all associates and candidates.