Design Services Supervisor

Job Summary of Design Services Supervisor: Tasks of the Design Services Supervisor involve training and nurturing the design team while also boosting sales figures for Floor and Decor. Furthermore, they play a crucial role in providing customers with exceptional service through design consultation for a satisfactory shopping encounter. Requirements of Design Services Supervisor: • Enrollment in an interior design program (BA or AA) ensures a comprehensive education focusing on the aesthetics and functionality of indoor environments • Six years of hands-on experience in interior design as a substitute for a design-related academic qualification • The equivalent of six years through a blend of education and hands-on experience • A leadership or management background spanning 3-5 years • - Experience with hard surface flooring is desired for this position • Possess expertise in foundational math capabilities • The ability to motivate oneself and manage various tasks efficiently in a dynamic setting is a must • Exceptional verbal, written, and relational aptitudes • Primary computer skills, involving programs like the Microsoft Office suite • Fulfill any other responsibilities given • Internal applicants should possess at least 12 months of experience in a senior designer capacity, an ADM role, or a more senior position Responsibilities of Design Services Supervisor: • Proven ability to build and maintain lasting relationships with residential and professional customers in the industry • Hire and develop a dynamic and motivated design team, including performance evaluations • Greet store customers in a helpful manner and supports store design walk-in needs • Maintain master store design appointment calendar and schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store • Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects. • Design and sell complete, functional and aesthetically appealing solutions • Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others. Proficient and consistent use of company communication tools and emails are required • Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals • Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees • Responsible for Design Center maintenance and maintaining company visual standards • Engage in current and emerging design trends in your market • Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, MyProject, James Martin, and HousPro. • Participate in local professional affiliation like ASID, NKBA • Perform other duties as assigned Working Conditions of Design Services Supervisor: • There is a restriction on travel, with an emphasis on using cars for transportation • The individual in this role will often encounter a warehouse atmosphere and active vehicular traffic. Noise levels within the work setting are commonly described as moderate to noisy. Physical/Sensory Requirements of Design Services Supervisor: • Moderate level of strength required to occasionally apply 20-50 pounds of force, or 10-25 pounds frequently, and up to 10 pounds constantly for tasks involving lifting, carrying, and pushing objects. • The worker frequently needs to utilize their hands and fingers for handling or sensing purposes. • The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Benefits of Design Services Supervisor: • Extra prospects for bonuses at each tier • Career advancement opportunities • Options for relocating throughout the nation • 401k plan including a discretionary contribution from the employer • An Employee Stock Purchase Plan (ESPP) is a program that offers employees the opportunity to buy company stock at a reduced price • Referral Bonus Program • A custom holiday and VTO program • Eligibility criteria must be met to enroll in insurance plans for medical, dental, vision, life, and related benefits Equal Employment Opportunity: Floor & Decor's commitment to providing fair employment opportunities extends to all individuals seeking employment or currently working for the company, regardless of characteristics like age, ethnicity, gender, disability, or any other legally protected status. The company prohibits discriminatory actions in all facets of employment, such as hiring, training, compensation, and benefits, to ensure that each associate is treated fairly and without bias. This policy aligns with legal regulations that safeguard individuals against discrimination based on their protected status in the workplace.