Design Services Consultant

Job Summary of Design Services Consultant: The primary duty of a Floor & Decor Design Services Consultant involves actively interacting with customers on the sales floor, aiding them in their design aspirations, and facilitating design consultations to ascertain their preferences for tile, wood, stone, and decorative products. Collaboration with store management is integral to achieving sales targets and promoting the design services of the brand. Qualifications of Design Services Consultant: • Candidates must have completed at least one year working in retail or customer service roles • Achieving a high school diploma or GED credential is necessary to open doors to various opportunities for personal and professional growth • Proficient in elementary mathematical skills • It is important to have a grasp of fundamental computer skills, which includes proficiency in the Microsoft Office applications • Possessing the intrinsic drive to excel and the capacity to juggle various duties proficiently in a rapid-paced atmosphere • A prerequisite for internal candidates is having worked at Floor & Decor for a minimum of six months Responsibilities of Design Services Consultant: • Greet and aid store visitors with their design inquiries and walk-in design needs • Coordinate design appointments for existing and potential clients and grow customer relationships by networking, referrals, and leads provided by the store • Advise homeowners, builders, and interior designers on the optimal usage of tiles, wood, stones, and accessories in their residential and commercial undertakings • Formulate and retail entire, operational, and visually appealing resolutions • Successfully navigate various customer projects at different stages with precision, timeliness, and ongoing dialogue • Partner and interact with store executives and staff to coordinate initiatives from inquiry stage to implementation and attain sales targets • Support the company's objectives and initiatives by guiding and training store staff to adopt and excel in best practices • Make use of design applications such as Salesforce, the Online Design Appointment Scheduler, and MyProject to enhance your design projects • Carry out any additional duties that are assigned Benefits of Design Services Consultant: • Bonus opportunities at every level • Career advancement opportunities • Relocation opportunities across the country • 401k with discretionary company match • Employee Stock Purchase Plan • Referral Bonus Program • 80 hrs. annualized paid vacation (full-time associates) • 4 paid holidays per year (full-time hourly store associates only) • 1 paid personal holiday of associate's choice and Volunteer Time Off program • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Job settings are greatly influenced by factors such as travel requirements, hours worked, and the work environment: • Limited mobility could result in the need for car travel • As part of their job, the employee will have frequent exposure to a warehouse atmosphere and moving vehicles, with a noise level that typically ranges from moderate to loud in the work setting. Physical/sensory requirements of Design Services Consultant: • The skill to consistently carry loads of 25 pounds or higher • Ability to sit, squat, or stand for extended periods of time is essential; often required to be standing, walking, reaching with arms and hands, climbing or maintaining balance, as well as stooping, kneeling, crouching, or crawling Equal Employment Opportunity: Floor & Decor upholds a firm stance against any form of employment discrimination, ensuring that all associates and applicants are granted the same opportunities without regard to their race, color, creed, ancestry, disability, or any other protected classification. This anti-discrimination policy is comprehensive, covering a wide range of employment aspects, including hiring, screening, selection, termination, and benefits. Through adherence to this policy and compliance with legal mandates, the company safeguards individuals from unfair treatment based on legally protected characteristics.