The Franklin Group

Primary purpose: Responsible for partnering with builders and homeowners to design residential and commercial projects, specializing in flooring, tile, countertops, and cabinetry. • Document design and product selections in a complete, legible, and accurate format. Showroom, Display & Vendor Collaboration • Contribute creative input toward updating showroom displays, including design shelves and trend-forward product presentations. Scheduling, Team Support & Operations • Maintain an up-to-date Outlook calendar to support accurate scheduling of design appointments. • Strong time-management skills with the ability to work independently.

Description:Primary purpose: Responsible for partnering with builders and homeowners to design residential and commercial projects, specializing in flooring, tile, countertops, and cabinetry. Customer & Project Design Meet with customers in the showroom to curate design selections for residential and commercial projects, including luxury vinyl plank, laminate flooring, hardwood, engineered wood, tile, quartz, granite, Dekton, sheet vinyl, laminate countertops, and cabinetry.Interpret architectural plans and floor layouts to determine appropriate product selections.Guide customers through design decisions based on project scope, style preferences, and budget.Maintain strong awareness of design trends, new materials, and product innovations.Demonstrate strong observation skills and intuition to assist customers effectively.Keep projects moving forward while maintaining ongoing customer engagement and satisfaction.Communication & Documentation Communicate professionally, respectfully, and clearly with builders, homeowners, team members, and supervisors.Document design and product selections in a complete, legible, and accurate format.Collaborate with account coordinators and sales teams to clarify selection details and ensure project accuracy.Showroom, Display & Vendor Collaboration Strong time-management skills with the ability to work independently.

This means that employees earn ownership in our company through their work and build their net worth based on the companys change in value over time.For our seventh consecutive year we ranked in Idahos Top 10 Best Places to Work .Franklin Building Supply is a lumber and building material company that has been in business for more than 45 years. Pre-Installation Walkthroughs : Conduct pre-installation walk-throughs and complete checklists to ensure job readiness for installers.Product Coordination : Collaborate with purchasing warehouse and delivery operations to ensure the right product is at the right place at the right time for each assigned project.Scheduling : Work with scheduling to ensure timely completion by each installer and modify schedules as needed.Quality Control : Regularly inspect installations during the installation phase to ensure high-quality standards are met.Issue Resolution : Troubleshoot quality issues and problem-solve with installers acting as a liaison between installers and sales.Change Orders and Punch Lists : Initiate change orders and punch lists needed in the field coordinating material delivery to the job site.Relationship Building : Establish positive relationships with subcontractors and in-house installers.Training and Coaching : Coach and train installers to improve craftsmanship and productivity.Minor Repairs : Perform minor touch-ups / repairs as needed.Customer Relations : Build strong customer relations with timely execution of installs and quick response to any installation issues.Final Walkthrough : Conduct final walk-throughs with builders / customers upon job completion and document punch list items.Warranty Response : Assist in warranty response as required by customer / builder when issues occur.Communication : Communicate daily / multiple times per day back to the team regarding the installation status.Other Duties : Perform other duties as assigned.Requirements Experience : Minimum 5 years of floor covering tile cabinet and / or solid surface countertop installation experience.Construction Background : Background in residential construction and interiors with general knowledge of home construction.Communication Skills : Superior communicator with customers and internal teams adept at using technology for communication (Outlook Microsoft Applications).Problem Solving : Able to problem-solve with minimal supervision identify waste and implement improvements.Interpersonal Skills : Approachable a good listener and an effective communicator with others.Blueprint Reading : Ability to read and understand blueprints.Adaptability : Able to modify planned daily schedules for unplanned urgencies.Goal Setting : Effective at setting and achieving goals and objectives.Pressure Handling : Thrive under pressure juggle multiple tasks with finesse and exhibit good time management skills.Supervision : Ability to supervise and inspire independent subcontractors.Safety Commitment : 100% commitment to the safety of employees subcontractors customers and the community.Strongly Preferred : Product Knowledge : Basic knowledge of products systems and accessories installed for floor coverings tile and solid surface countertops.Software Proficiency : Experience using Microsoft Office products. Experience : years