indianapolis, Indiana | Jan 27
Crate and Barrel Designers are passionate about helping customers envision possibilities with the latest home design trends. They build meaningful, long-term relationships by using their knowledge to guide customers in furnishing anything from an entire home to a single accent piece. A day in the life as a Designer... • Drive sales and a differentiated experience by providing enriching customer interactions, and providing elevated design offerings in the store, in-home and virtually with customers • Create elevated designs for customers using the preferred design tools to create moodboards, 2D & 3D floor plans, product lists and customer presentations • Lead design consultations in person (in-store or in-home) or via email, phone and virtual • Deliver projects in a timely manner and within determined timelines • Possess a clear understanding of the brand aesthetics and merchandising strategy by channel; Store, E-Commerce, Catalog • Ensure full understanding and awareness of all product information, including characteristics, care information and staying informed with the competition and industry trends • Deliver individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor by demonstrating our selling skills • Actively listen to the customer to identify which products will best meet their needs and communicate company loyalty services. (e.g. designer rewards, Design Trade Program, credit card etc) • Support and model excellent service by exhibiting a positive attitude and enthusiasm ensuring all customers are provided gracious, quick, and efficient service • Support store training and educating on design services, to drive a clear understanding of design services and offerings • Develop new and lasting relationships with customers through networking and clienteling • Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles • Excellent, effective, and timely communication skills and the ability to translate the brand vision and the customers wants/needs • Strong affinity for technology (2D and 3D tools, Google suite, video conferencing, iPad) and proficient in floor planning • Ability to stay up to date on current design trends • Ability to be an agent of change and shift quickly as our business evolves We'd love to hear from you if you have… • Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles • Excellent, effective, and timely communication skills and the ability to translate the brand vision of CB2 and the customers wants/needs • Strong affinity for technology (2D and 3D tools, Google suite, video conferencing) and proficient in floor planning • Ability to stay up to date on current design trends • Proven track record of building long-lasting relationships with customers
Full-Time