Contract Design

A commercial interiors firm in Spokane, WA is seeking a full-time Account Manager to manage client relationships and drive new business opportunities. The ideal candidate will have skills in project management, sales, and knowledge of commercial interior design. Responsibilities include developing project proposals and coordinating with internal teams to meet client needs effectively. This role demands excellent communication and organizational skills along with attention to detail, ensuring delivery on timelines while fostering long-term client relationships.

Company Description Contract Design has been creating functional and stylish environments for work, education, healthcare, government, and residential spaces since 1980. As an authorized MillerKnoll dealer, they serve clients throughout Eastern Washington and Northern Idaho. This customer-centric approach ensures long-term quality, value, and productivity for their clients. The Account Manager will manage client relationships, identify and drive new business opportunities, and ensure that customer needs are met with tailored furniture and design solutions. Qualifications Client Relationship Management and Customer Service skills.Proficiency in Project Management, from planning to execution.Excellent Communication, Negotiation, and Interpersonal skills for collaboration with diverse teams and clients.Sales and Business Development experience, with the ability to identify market opportunities and close deals.Knowledge of Commercial Interior Design, Furniture Solutions, and Space Planning concepts is preferred.Strong attention to detail, organizational, and time-management skills.Proficiency in software tools such as CRM platforms and design-related programs is a plus.Bachelor's degree in Business, Interior Design, or related field is an advantage.

At Contract Design, we don’t just furnish interiors—we create environments that support innovation, healing, learning, and connection. You won’t just be part of a team—you’ll be part of something bigger: designing how people work, live, and thrive. Qualifications Bachelor’s degree in Interior Design or related field Proficiency in AutoCAD and familiarity with space planning tools Strong design sensibility with attention to detail Excellent written and verbal communication skills Ability to prioritize tasks and manage time effectively Enthusiasm for learning, growing, and contributing to a collaborative team Responsibilities Design Support & Space Planning Assist in the development of space plans, furniture layouts, and product specifications Support the selection of finishes, fabrics, and materials for client projects Prepare design presentations and sample boards in coordination with the Senior Designer Produce accurate drawings and documentation using AutoCAD and planning guides Project Coordination & Process Support Collaborate closely with Senior Design and our team of Sales Account Managers throughout the project lifecycle Review product specifications and documentation for accuracy and completeness Help prepare installation drawings and support team handoffs Communication & Teamwork Participate in internal design reviews and project meetings Present design concepts to internal teams with clarity and professionalism Maintain organized project files and support documentation throughout each project phase Preferred Attributes Positive, can-do attitude and willingness to take initiative Curious, coachable, and eager to gain hands-on experience in the commercial interiors industry Organized and dependable with a strong work ethic Interest in developing technical skills and design knowledge over time Position Details Location: Spokane, WA Full Time: On-Site M-F: 8:30a-5:00p About Contract Design As a full-service MillerKnoll dealership serving eastern Washington and northern Idaho, Contract Design offers an exciting opportunity to work with iconic brands like Herman Miller, Knoll, HAY, and Geiger. We help organizations create spaces where people thrive—through thoughtful planning, inspired design, and seamless execution. Joining our team means being part of a supportive and passionate group of professionals who believe in the power of great design and the impact it can have on how we work, learn, and heal.

A commercial furniture dealership in Spokane, WA is seeking an Account Manager to connect clients with design teams. The ideal candidate has a degree in Interior Design or Architecture and over 2 years of related experience. Responsibilities include managing project phases, building client relationships, and delivering solutions that are functional and on budget. This is a full-time, on-site position with a commitment to a client-first approach. #J-18808-Ljbffr

You’ll lead with insight, ensuring every solution is functional, brand-aligned, on time, and on budget. This role is ideal for someone who understands the language of interior design and architecture, is passionate about client success, and knows how to deliver results in a fast-paced, detail-driven environment. Qualifications • Bachelor’s degree required (Interior Design, Architecture, or related field preferred) • 2+ years of experience in project management, account management, or interior design • Working knowledge of space planning, commercial furniture products, and design processes • Proficiency in relevant design and project management software (AutoCAD, CET, Microsoft Office Suite) • Strong communication, presentation, and organizational skills • Familiarity with construction documents, architectural coordination, and installation sequencing Client Strategy & Relationship Development • Serve as a trusted advisor to clients—assessing needs, defining project scopes, and proposing thoughtful, aesthetic, and budget-conscious solutions • Build long-term relationships through clear communication, creative problem-solving, and consistent follow-through • Deliver engaging client presentations and proactively lead the internal team to exceed expectations At Contract Design, we craft commercial spaces that empower people to work, learn, heal, and thrive.

At Contract Design, we don’t just furnish interiors—we create environments that support innovation, healing, learning, and connection. As a Project Designer, you’ll gain hands-on experience across a range of industries while learning from experienced professionals who are committed to your growth. Project Coordination & Process Support • Collaborate closely with Senior Design and our team of Sales Account Managers throughout the project lifecycle • Review product specifications and documentation for accuracy and completeness • Help prepare installation drawings and support team handoffs As a full-service MillerKnoll dealership serving eastern Washington and northern Idaho, Contract Design offers an exciting opportunity to work with iconic brands like Herman Miller, Knoll, HAY, and Geiger. Joining our team means being part of a supportive and passionate group of professionals who believe in the power of great design and the impact it can have on how we work, learn, and heal.

At Contract Design, we don’t just furnish interiors—we create environments that support innovation, healing, learning, and connection. As a Project Designer, you’ll gain hands-on experience across a range of industries while learning from experienced professionals who are committed to your growth. Project Coordination & Process Support • Collaborate closely with Senior Design and our team of Sales Account Managers throughout the project lifecycle • Review product specifications and documentation for accuracy and completeness • Help prepare installation drawings and support team handoffs As a full-service MillerKnoll dealership serving eastern Washington and northern Idaho, Contract Design offers an exciting opportunity to work with iconic brands like Herman Miller, Knoll, HAY, and Geiger. Joining our team means being part of a supportive and passionate group of professionals who believe in the power of great design and the impact it can have on how we work, learn, and heal.

As the only MillerKnoll dealership in eastern Washington and northern Idaho, we bring the world’s most iconic design brands into the region’s most meaningful spaces. This is a unique opportunity for an experienced design professional to step into a leadership role with a company that values creativity, expertise, and innovation. Qualifications • Bachelor’s degree in Interior Design or related field • 3+ years of experience • Proficient in AutoCAD, CET, and space planning tools • Experience managing or mentoring junior team members • Strong visualization and presentation skills, with an eye for detail and function • Ability to interpret and translate complex client needs into actionable design solutions • Exceptional communication, time management, and organizational skills About Contract Design At Contract Design, we craft commercial spaces that empower people to work, learn, heal, and thrive.

The ideal candidate will be eager to tackle the challenges of this work, prioritizing clients’ needs and ensuring success in project management and outcomes. Top candidates will be skilled at developing and sharing solutions, creating client-first project scopes that are manageable and realistic, managing projects start to finish, and developing prospect relationships that result in new clients and business. The ability to communicate effectively in written and oral communications is a must. Applicants seeking a long-term relationship will get first consideration.The Account Manager will:· Evaluate client needs and determine scope of services required· Develop and present ideas and solutions to customers which meet their aesthetic and budgetary needs· Market, promote and sell all Contract Design products and services· Create and maintain strong client business relationships· Manage accounts and project activitiesSummary of Responsibilities· Education for Clients and Selfo Educate customers on industry trendso Develop and provide ideaso Product training, knowledge and relevance· Creative Solution Developmento Provide consultative solutionso Prepare specifications of furniture· Project Managemento Create and manage ongoing project budgets and maintain profitable projectso Manage account day-to-day businesso Coordinate appropriate resources for each account/project· Business Developmento Build market share for Contract Design and generate new prospects, ultimate leading customers to partnering with Contract Designo Actively pursue new businesso Remain involved in the community through service and professional outreacho Develop and maintain personal and professional networks in the community· Develop and Foster Client Relationshipso Lead internal teams to delivero Exceed the client’s expectations in every processo Deliver presentationsQualification & Required Skills· Bachelor’s Degree (Interior Design preferred); Minimum 2 years of either designer or account management experience (or both)· Professional sales experience· Industry knowledge· Design and space planning· Technology proficiency· Project Management· Construction and architecture knowledgePerformance Criteria· Thrives in both team and independent work environments· Ability to communicate information effectively and accurately, verbally, in writing, and in presentations· Focus on coordination· Mathematical skills applicable for projects· Manages time well· Creates and manages budgets successfully· Ability to learn and use industry-specific technical platforms to specify and draw· Ability to focus in multi-tasking environment· Attention to detail is critical· Highly organized· Customer service-focused approach· Positive attitude and dependable· Proven ability to think ahead, engage proactively and take initiative· Self-motivated and self-starter personality· New clients and confirmed projects· High levels of integrity, personally and professionally· Experience managing teams, with a passion for developing talent and building career paths· Capable of achieving results in a fast-paced and dynamic environment, often on short deadlines· Confident in own skills and performance in alignment with job descriptionAbout the Position· Location: Spokane, WA· Position: Full time (M-F, 8:30am – 5pm)· Salary: DOEAbout Contract DesignContract Design is an established full-service commercial furniture dealership serving eastern Washington, northern Idaho and western Montana.Contract Design provides solutions from Herman Miller and Knoll products including a significant collection of industry leading product lines. Contract Design develops modern environments for customers to work, learn, heal and live.