Interior Furnishings Division Lead: Design & Operations

About The Interior Furnishings Program The Interior Furnishings division helps homeowners complete and personalize their homes after remodeling through: Furniture selection and layout planningStyling and decorative finishing touchesLighting, rugs, art, and accessory sourcingColor palette and finish integrationFurnishings procurement and installation coordinationDesigner styling sessions and furnishings consultationsFull-room and whole-home furnishings packages About The Interior Furnishings Program The Interior Furnishings division helps homeowners complete and personalize their homes after remodeling through: Furniture selection and layout planningStyling and decorative finishing touchesLighting, rugs, art, and accessory sourcingColor palette and finish integrationFurnishings procurement and installation coordinationDesigner styling sessions and furnishings consultationsFull-room and whole-home furnishings packages The program is designed to create a seamless transition between remodeling and fully lived-in spaces — delivering a cohesive, high-touch client experience from concept through installation. IHR already has an established foundation for the Interior Furnishings division, including relationships with more than 80 suppliers, vendors, and trade partners, along with warehouse space to support receiving, storage, and installation coordination. The goal of this role is to help organize, refine, grow, and elevate the division into a long-term extension of the IHR remodeling experience. The Role We're seeking a highly creative, organized, entrepreneurial Interior Furnishings Division Lead to build, lead, and grow IHR's Interior Furnishings division. This role is ideal for someone who loves both design and operations — someone who can develop beautiful, client-centered furnishings concepts while also building the systems, processes, vendor relationships, and client experience behind a growing furnishings service. You will operate as the primary day-to-day lead for the Interior Furnishings division — managing client relationships, developing furnishings concepts, sourcing products, coordinating procurement and installations, building operational systems, and helping shape the long-term growth of the program. This is not a traditional Interior Designer role focused only on selections. This role blends interior furnishings design, operations, procurement coordination, customer experience, and division development. While this role oversees furnishings installations and coordinates closely with movers, installers, and trade partners, this is not a physically demanding installation role. Instead, the focus is on organization, coordination, design execution, and delivering a highly elevated client experience. You'll work closely with company leadership, remodeling project teams, homeowners, vendors, and the marketing team while having significant ownership and autonomy in how the division operates and evolves. This role is designed for someone excited by the opportunity to help build and shape a growing division with long-term leadership potential. As the division grows, the long-term vision is to expand the team by adding additional furnishings designers and support staff, allowing this role to evolve into a more leadership-focused operational and creative management position. About Us At Innovative Home Renovations (IHR), our mission is to reshape the perception of the remodeling industry in Northeast Seattle. We are a small, dedicated team committed to delivering exceptional service, high-quality craftsmanship, and building lasting relationships with our clients and the community. Through our remodeling and furnishings services, we help homeowners create homes that feel cohesive, intentional, and deeply personal. Our Interior Furnishings division is an extension of the remodeling experience — helping clients thoughtfully complete and elevate their spaces through furniture, styling, décor, art, lighting, textiles, and finishing details. We take pride in doing things differently — and we're looking for people who do too. About You You are highly creative, organized, and energized by the opportunity to help build something from the ground up. You enjoy balancing beautiful design with operational problem-solving and take pride in creating systems and experiences that feel thoughtful, elevated, and seamless for clients. You're comfortable taking ownership, making informed decisions independently, and managing multiple moving pieces at once — from client communication and procurement coordination to installations and vendor relationships. You have a strong eye for design and understand that exceptional client experiences are built through communication, organization, follow-through, and attention to detail just as much as aesthetics. You communicate professionally, build strong relationships with homeowners and trade partners, and approach challenges with a calm, solutions-oriented mindset. Ideally, you have experience in residential furnishings, interior design, procurement, or project coordination, combined with the leadership and organizational skills needed to help grow and operate a design-focused division. Requirements Key Responsibilities Program Operations & Management Lead the day-to-day execution and continued development of the Interior Furnishings divisionBuild and improve systems, workflows, procurement processes, vendor relationships, and operational proceduresCoordinate client communication, proposals, purchasing, invoicing, tracking, and follow-upHelp shape long-term growth strategies for the divisionIdentify opportunities to improve efficiency, client experience, and profitabilityDevelop and refine the overall furnishings experience, process, and service offerings Sales & Business Development Build strong long-term relationships with homeowners through an elevated furnishings experienceIdentify opportunities to expand furnishings scope, styling services, and whole-home furnishing packagesCollaborate with the marketing team to support brand growth, project storytelling, and lead generation initiativesParticipate in community outreach, educational events, and local networking opportunities that strengthen IHR's presence throughout NE SeattleHelp grow awareness of the Interior Furnishings division as a long-term extension of the IHR remodeling experienceContribute to refining the client onboarding process, service offerings, pricing structures, and customer experience over time Interior Design & Furnishings Services Lead client Discovery Meetings to understand style preferences, lifestyle needs, functionality goals, and budgetDevelop furnishings concepts, layouts, styling plans, and mood boardsSource furniture, lighting, rugs, art, textiles, décor, and accessories aligned with the project vision and budgetCreate presentations, selections packages, and design recommendations for clientsCoordinate furnishings procurement, delivery scheduling, and installation logisticsCollaborate with remodeling project teams to ensure alignment between furnishings and built environmentsConduct site visits and final styling/install walkthroughs to ensure quality and design intent are achieved Client Experience & Communication Build strong, long-term relationships with homeownersDeliver a highly organized, elevated, and personalized client experienceCommunicate clearly, professionally, and proactively with clients, vendors, and internal teamsEducate homeowners on furnishings investments, functionality, and long-term care considerationsHelp clients feel confident, informed, and excited throughout the furnishings processLead thoughtful client discovery conversations to understand each homeowner's lifestyle, preferences, goals, and personal design style — ensuring the client remains at the center of every furnishings decision and overall project experienceBuild meaningful relationships with homeowners by asking thoughtful questions, understanding how they live and use their spaces, and developing furnishings solutions that reflect their lifestyle, personality, and long-term goals Vendor & Procurement Management Develop and maintain relationships with vendors, showrooms, suppliers, and trade partnersManage ordering, tracking, procurement coordination, and issue resolutionCoordinate deliveries, installations, and punch-list follow-upMonitor budgets, lead times, and logistics to ensure projects remain on track Brand & Growth Support Contribute to the growth and visibility of the Interior Furnishings divisionParticipate in project photography, styling, and portfolio developmentAssist with social media and marketing initiatives related to furnishings projectsHelp refine service offerings, pricing structures, and client experience standards What Success Looks Like Homeowners trust IHR as their long-term design and furnishings partnerThe Interior Furnishings division operates smoothly, professionally, and profitablyClients receive an elevated, organized, and highly personalized experienceFurnishings projects feel cohesive, thoughtful, and aligned with the home's overall design visionSystems and procurement processes become increasingly organized and scalable over timeThe division grows through strong client relationships, referrals, and repeat businessIHR strengthens its reputation throughout NE Seattle as a trusted resource for thoughtful, high-quality interior furnishings and styling servicesThe Interior Furnishings division generates strong repeat business, referrals, and long-term client relationshipsSystems, procurement workflows, and installation coordination become increasingly organized and scalable over timeThe division continues to grow sustainably, creating opportunities to expand the furnishings team and service offerings Requirements Strong residential interior design and furnishings experienceProven ability to lead projects from concept through installationExcellent organizational, project management, and communication skillsStrong design eye with the ability to balance aesthetics, functionality, and budgetComfortable operating independently with a high level of ownership and accountabilityExperience sourcing furniture, materials, lighting, décor, and styling elementsAbility to manage multiple active projects simultaneouslyStrong client-facing skills and ability to build trust with homeownersProficiency in design software such as Chief Architect, SketchUp, Adobe Creative Suite, or similarComfortable using technology for scheduling, communication, procurement tracking, and documentationReliable transportation Preferred (Not Required) Experience building or managing a furnishings or design-based service/programExperience in residential remodeling or design-build environmentsExperience with procurement systems, vendor management, or purchasing coordinationFamiliarity with high-end residential furnishings and trade vendorsExperience with styling, installation coordination, or interior decoratingKnowledge of Northeast Seattle neighborhoods and homeowners Benefits $95K - $115K (DOE)Health, Dental, & Vision Insurance (IHR covers 75% of premiums)Basic Life Insurance (IHR covers %100)401(k) retirement plan with 5% employer match20 days Paid Time Off + 5 paid holidaysMonthly stipend for travel expensesContinuing education and professional development opportunities