Furniture* Sales and Design Consultant (interior design competency required)

JOB TITLE: Design Consultant EMPLOYER: Jacksonville Furniture Mart DEPARTMENT: Sales REPORTS TO: Corporate Officers and Sales Manager EFFECTIVE DATE: 5/23/23 SUMMARY: This position is responsible for assisting customers by performing the following duties. DUTIES AND RESPONSIBILITIES: • Helps manage sales aids, greet and assist customers in-person, over the phone, and online. • Offers design consulting services. • Completes a sales process. • Uses a variety of price lists in order to quote prices accurately. • Follows up with customers to ensure their satisfaction. • Completes add-on sales. • Fosters lifelong relationships. • Assists members of the design trade. • Walks the showroom floor to make sure all customers are greeted. • Assists in maintaining the showroom especially returning merchandise to its location after merchandise is moved during a sales process. • Performs other related duties as assigned by management. SUPERVISORY RESPONSIBILITIES: • This job has no supervisory responsibilities. QUALIFICATIONS: • Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience. • Certificates, licenses and registrations required: ASID or other interior design certifications preferred but not required. • Computer skills required: Internet Software, Electronic Mail, and ability to work with digital price lists, online sales aids, and mobile applications. • Other skills required: Must be able to work well as a member of a sales team, take direction from a sales manager, be congenial with colleagues, and able to flourish in a busy retail environment, and utilize relevant technology easily. COMPETENCIES: • Diversity- Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. • Ethics- Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. • Attendance/Punctuality- Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. • Dependability-Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. • Design- Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail. • Interpersonal Skills-Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. • Motivation- Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. • Oral Communication-Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. • Professionalism- Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. • Teamwork- Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. PHYSICAL DEMANDS AND WORK ENVIRONMENT: • Continually required to stand. • Continually required to walk. • Continually required to sit. • Continually required to utilize hand and finger dexterity. • Continually required to talk or hear. • While performing the duties of this job, the noise level in the work environment is usually moderate. • The employee must frequently lift and/or move up to fifteen pounds. • Specific vision abilities required by this job include close vision, distance vision, colour vision, peripheral vision, depth perception and ability to adjust focus. • Additional remarks regarding work environment: must be able to walk with customers around the showroom floor, and handle sales aids including fabrics, wood/leather samples, and price lists. Job Type: Full-time Job Type: Full-time Pay: $33,800.00 - $120,000.00 per year Benefits: • Dental insurance • Employee assistance program • Employee discount • Health insurance • Life insurance • Paid time off • Vision insurance Compensation Package: • Bonus opportunities • Commission pay Schedule: • Day shift • Weekends as needed Application Question(s): • In 250 words or less, describe a challenge you have faced in life and how you overcame that challenge. • Describe your daily use of a computer and mobile phone applications. • Are you willing to work on Saturdays? Experience: • furniture or other design industry: 1 year (Preferred) Work Location: In person