Field Technician - MetroKraft Interiors

Description We Provide Paid, Hands-On Training! All new hires receive paid, hands-on, supervised training from experienced team members, so you’ll feel confident, supported, and set up for success from day one. We’re committed to helping you build valuable skills and grow your career—no cabinetry experience required. All we ask is that you bring a positive, can-do attitude and a willingness to learn. FLSA: Non-Exempt Shift: 06:30 a.m. - 03:00 p.m. COMPANY OVERVIEW Artisan Design Group – or ADG – is a leading supply chain partner to homebuilders throughout the United States. Over 3,000 ADG employees operating out of 135 facilities in 25 states provide a full range of design, procurement, and installation services along with products from the top manufacturers of flooring, cabinets, and countertops. Formed in 2016 by the merging of two industry leaders, ADG then acquired over 20 additional companies – each a leader in the geography it serves. We are the premier interior finishings organization in the United States. Our expansive trajectory has been rapid, and we continue to experience explosive growth, thanks to our dedication to high quality work. JOB SUMMARY Execute day to day operations of new home inspections, product installation, services, and warranties through accurate, effective, and professional communication with “Superior Service” as a standard for our customer. Essential Duties And Responsibilities Report new customers and potential subdivisions to sales to help increase salesReport new home starts and the progress of houses for applicable buildersVerify new home measurements for applicable builders Subfloor Inspections per manufacturer specificationsInspect wall tile areas for every builder for accuracyQuality control, manage installs, customer service, and oversee warrantiesReports stop payments, warranties, and services to office personnelInspect and repair for warranties and or servicesPerform moisture readings Product delivery as needed Other Tasks Assist in training new hiresAttend and conduct installation and product knowledge trainingsManage “exceptions” for department solutionsManage update/changes to procedures and job description for your areaAttend and participate in meetings and seminarsAny other duties necessary to make MetroKraft Interiors successful Requirements EDUCATION, EXPERIENCE & QUALIFICATIONS Knowledge of subfloor prep and flooring repairs based on the manufacturer's specificationsBasic mathLaying out material per the manufacturer's recommendationsKnowledge of installation processes based on the manufacturer's specificationsAbility to read and interpret blueprints and drawingsPrevious experience in customer service or client-facing roles.Familiarity with different types of cabinet materials and finishes.Knowledge of safety protocols and regulations in construction and woodworking.Basic computer skills, Microsoft OfficeAbility to learn RFMS/Trackvia computer programsAbility to measure floor plans with accuracy Excellent attention to detail and problem-solving skills.Good communication and interpersonal skills.Ability to work independently and manage time effectively.Valid driver's license and reliable transportation.Willingness to work flexible hours, including evenings and weekends, as needed. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must possess the ability to stand for extended periods of time; to reach with hands and arms; to move among and between warehouses; to handle hand tools and power tools, to sit, stoop, kneel and crouch; to lift and move up to 50 pounds; to see well enough to discern differences in quality of documents and products. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. General working conditionsJobsite and Warehouse environmentsMay be hot or cold depending on weather conditionsMay have to meet tight deadlines Our Benefits Health Insurance (Medical, Prescription, Dental, and Vision)Life InsurancePaid Holidays and Time Off401(k) Plan with company matching ADG is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need an accommodation, please email accommodations@adgus.net. Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed.