Design Supervisor
Floor & Decor · Winston Salem, North Carolina ·
Posted 2 weeks ago
Full-Time
About this role
The Design Supervisor is responsible for the training and development of the design team, driving sales for Floor & Decor, and ensuring customers receive a positive sales experience through exceptional design services.
Minimum Eligibility Requirements
Design education (BA or AA in Interior Design)
6 years interior design experience in lieu of design education
Combination of education and experience equal to 6 years
3‑5 years of leadership or management experience
Knowledge of hard surface flooring preferred
Proficient in basic mathematical skills
Must be self‑motivated and able to multi‑task in a fast‑paced environment
Excellent verbal, written, and interpersonal skills
Basic computer knowledge, including Microsoft Office suite
Perform other duties as assigned
Internal candidates must have 12 months of experience in a Sr. designer position, ADM role, or higher
Essential Job Functions
Proven ability to build and maintain lasting relationships with residential and professional customers in the industry
Hire and develop a dynamic and motivated design team, including performance evaluations
Greet store customers in a helpful manner and support store design walk‑in needs
Maintain master store design appointment calendar and schedule design appointments for existing and potential customers, while growing clientele through networking, referrals, and store‑generated leads
Provide tile, wood, stone, and accessory advice to homeowners, interior designers, and builders for both residential and commercial projects
Design and sell complete, functional, and aesthetically appealing solutions
Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness, and follow‑up, including consistent and concise communication to customers and others. Proficient use of company communication tools and emails is required
Collaborate, partner, and communicate with store leadership and employees to manage projects from inquiry to installation and achieve sales and other goals
Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees
Responsible for Design Center maintenance and maintaining company visual standards
Engage in current and emerging design trends in your market
Use design applications such as Salesforce, proprietary Online Design Appointment Scheduler, MyProject, James Martin, and HousPro
Participate in local professional affiliations such as ASID, NKBA
Perform other duties as assigned
Working Conditions
Limited travel required, including car travel
Frequently exposed to a warehouse environment and moving vehicles; moderate to noisy noise levels
Physical/Sensory Requirements
Medium work – ability to exert 20‑50 pounds of force occasionally, 10‑25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. Often requires use of hands and fingers, and occasional standing, walking, reaching, climbing, balancing, stooping, kneeling, crouching, or crawling.
Store Hours
Monday‑Friday: 7:00 AM – 8:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: 10:00 AM – 6:00 PM
Pickup Hours
Monday‑Friday: 7:00 AM – 7:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: 10:00 AM – 6:00 PM
Benefits & Rewards
Bonus opportunities & career advancement at every level
401(k) with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other insurance plans (subject to eligibility criteria)
Work‑life Balance
Paid vacation and sick time for eligible associates
Paid holidays plus a personal holiday
Paid Volunteer Time Off that starts on Day 1
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
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