Design Studio Manager

Build a Career That Builds Your Future — with PulteGroup! Welcome to PulteGroup where we believe in building more than just homes—we believe in building inspired employees, meaningful careers, and a legacy of excellence. If you're looking for work that moves you, a team that values your ideas, and a company that brings you pride, you’ve come to the right place. As one of the nation’s largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that’s consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work. We’re driven by the bold purpose of Building Incredible Places for People to Live Their Dreams. For over 70 years, we’ve been building more than homes—we’ve been building trust, innovation, and a culture where every team member is empowered to thrive. Join a company that champions inclusion, celebrates diversity, and supports your personal and professional journey. Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we’re proud to build homes through our trusted family of brands—including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency —all united under the PulteGroup name. Apply now and discover a career where your contributions are valued, your growth is supported, and your work makes a lasting impact Job Summary The Design Studio Manager is primarily responsible for guiding homebuyers in the design selection process for their assigned customer portfolio, ensuring the sale of upgrades, timely finalization and achieving customer satisfaction. Along with developing and implementing processes and policies to improve efficiency and performance of the Design Center. This position requires onsite attendance 5 days per week at our Design Studio located in Dublin, Ohio. Primary Job Responsibilities Sales and Customer Interaction Effectively sell design options by guiding homebuyers through the selection process, presenting design options and pricing, and recommending personalized upgrades. Assist buyer with decision making by determining needs, wants, and budget. Supervision and Management Manage retail pricing to achieve division option gross margin targets and assess studio performance metrics, including customer satisfaction, appointment efficiency, and sales conversions, to make data-driven improvements to processes and offerings. Respond to questions and customer concerns along with acting as a liaison between field partners (Construction, Customer Care, Trades/Contractors)Manage the change order process Auditing and Compliance Audit sales systems to ensure that information is accurately carried from point of sales through installation in the field. Ensure all sales transactions and buyer information is processed and accurately retained in accordance with Pulte policies and all legal requirements. Calculate pricing and prepare paperwork for buyer's review and final authorization. Supplier and Product Management Work directly with suppliers and manufacturing representatives to ensure proper products are displayed in the Design Studio and specified homes. Ensure that all parties are informed of model number changes and discontinued products, including Design Center, Estimating and Purchasing departments. Work with home buyers to reselect discontinued items. Communication and Coordination Communicate option sales and finish selection information within a fixed schedule (POS) to all purchasing, construction, and trades to ensure installation of correct products in the field. Conduct buyer option/upgrade appointments as needed. Perform other duties as assigned. Management Responsibilities Ensures appropriate staffing to meet department needsUtilizes recruiting and selection tools/processes to build organizational talentDelegates work according to employee’s abilities and skillsEvaluates employee’s performance and plans for compensation actions in accordance with that performanceProvides developmental opportunities through identification of internal and external training opportunitiesCreates opportunities for employee growthProvides continuous coaching with regard to functional and leadership standards (technical skills and behaviors) Scope Decision Impact: DepartmentDepartment Responsibility: YesBudgetary Responsibility: YesDirect Reports: YesIndirect Reports: NoPhysical Requirements: Involves sitting, standing and/or movement, the ability to exert minimal force of up to 25 pounds to carry, lift, push, pull and otherwise move objects Required Education/Experience Minimum High school diploma or equivalentBachelors degree in Interior Design, Business or equivalent preferredMinimum of 1-3 years related builder experience or a combination of Interior Design experience with an Associates or Bachelors degreeExperience in Project management, conflict management, interior design and customer serviceStrong leadership abilities are preferred Required Licensing, Registration And/or Certifications DC PRO Certification preferred Required Skills/Knowledge Ability to prioritize and delegate tasks effectivelyAbility to multi-taskExcellent verbal and written communication skillsKnowledge of designing tools and ability to read blueprintsAdvanced Microsoft Office skills PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, “Recruiters”) in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job. This Organization Participates in e-Verify Pulte Homes of Minnesota is an equal employment opportunity/affirmative action employer. California Privacy Policy