Design Operations Manager

Design Operations Manager Nimbus 9 | Cincinnati, OH | On-site About Nimbus 9Nimbus 9 is a Cincinnati-based interior design firm founded in 1983. We specialize in creating thoughtful, elevated residential and select commercial spaces for incredible clients with high-end homes, businesses, and properties. Our work is rooted in strong creative vision, exceptional attention to detail, and a commitment to delivering a seamless, highly personalized experience from concept through completion. We are a small, collaborative team with high standards, meaningful client relationships, and a deep appreciation for beautiful, well-executed design. Job OverviewNimbus 9 is seeking a highly organized, proactive, and detail-driven Design Operations Manager to play a key role in the day-to-day operations of our interior design firm. This person will work directly with the Principal Designer and design team to manage procurement, project coordination, vendor communication, client updates, installation logistics, and the operational systems that keep our high-end design projects moving smoothly from proposal through final installation. This is an exciting opportunity for someone who loves design, organization, problem-solving, and process. The ideal candidate is polished, positive, highly capable, and comfortable managing many moving pieces at once. They should take ownership, anticipate needs, communicate clearly, and find satisfaction in making complex projects feel smooth, organized, and beautifully executed. Key ResponsibilitiesOversee the purchasing and operational process from proposal through final installationWork directly with the Principal Designer and design team to support project executionAssist with proposals, purchase orders, invoices, order tracking, and project documentationPrice products and services, confirm item details, and ensure selections are current and availablePlace and track orders, manage lead times, and monitor ship dates, backorders, and delivery timelinesCommunicate regularly with clients, vendors, receivers, contractors, installers, and the design teamKeep clients and designers informed with timely updates regarding orders, delays, deliveries, and installation schedulesCoordinate deposit invoices, balance payments, vendor invoices, and payment follow-upOrganize and schedule deliveries, receiving, subcontractors, contractors, vendors, and installersManage damages, claims, replacements, and related follow-upMaintain organized spreadsheets, schedules, reports, and project recordsProactively identify issues, delays, or missing information and help implement solutionsHelp create and maintain systems that improve organization, communication, and efficiency across the firmSupport a seamless, high-touch client experience from start to finishQualificationsPositive, professional, polished, and highly organizedProactive self-starter with strong attention to detailStrong verbal and written communication skillsConfident, flexible, and solution-focused problem-solverComfortable managing changing priorities in a fast-paced, creative environmentExcellent spreadsheet, organizational, and follow-through skillsAbility to communicate professionally with high-end clients, vendors, and trade partnersMinimum 2 years of experience in procurement, operations, design administrative support, project coordination, or a related role preferredExperience in interior design, construction, furniture, luxury retail, or a related industry is a plusProficiency in Microsoft Office and Google WorkspacePreferred but not required: familiarity with Squarespace and SquareCompensation & Benefits-This is a full-time position with competitive salary, health care plan available, 401(k), designer discounts, and opportunities for professional growth. -Paid time off includes two weeks of vacation, plus Memorial Day, Independence Day, Labor Day, Thanksgiving, the day after Thanksgiving, the week of Christmas Day through New Year’s Day, and a half day on Christmas Eve. Physical & Work Environment ExpectationsOn-site position based in Cincinnati, OHAbility to lift and carry items up to 15 lbs as neededAbility to sit and work at a desk and computer for extended periods during office days