Senior Interior Designer- AllModern
Provide an authentic, friendly customer experience that exemplifies our Wayfair commitment to relentless customer focus.Leverage interior design and sales expertise in the home furnishings space to help our customers navigate through their design needs and purchases (such as fabric, finishes, texture of the product).Provide coaching and support to Design Sales Advisors and support their allocated workload efforts as determined by the Store Leader. Support Store Leaders to train and develop and support the Design team on knowledge of our product, selling, customer service, operations, visual, and other aspects of their roles.Manage virtual, in-store and in-home design appointments (including preparation of design deliverables, product curation, and follow up)Utilize sales analytics and design software tools and applications to drive store profitability and growth in a way that supports the success of the overall brand (moodboards, space plans, 2d/3d room views)Meet or exceed sales and customer satisfaction targets, and other established KPIs Participate in operational store activities as needed: bringing new products to the floor, floor sets, replenishment and substitutionsEngage in a high energy, focused and dynamic work environment where there can be rapid changes in products, promotions, offerings and operations Bring a willingness to share innovative ideas and solutions to continuously improve team operations As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.