Design Center Manager
We encourage a company culture that promotes professionalism, teamwork, health & wellness and work-life balance. This position manages operations within the design center to support customer design appointments, product selections, and showroom experience standards. Manage daily operations of the Inspiration Gallery to support buyer appointments, documentation accuracy, and workflow efficiency Establish short-term goals and operational plans for the design team to support timely and high-quality execution Ensure policies, practices, and procedures are understood and followed by team members and stakeholders Oversee the accuracy and feasibility of design selections in alignment with product standards and construction requirements Maintain and refine showroom displays, sample libraries, and presentation environments to enhance customer experience Resolve difficult design or operational issues using analysis, prior experience, and cross-functional coordination Collaborate with construction, purchasing, sales, and merchandising teams to align selections with operational needs Recommend improvements to design studio processes, documentation systems, and customer-facing workflows Supervise and develop design professionals and support staff through training, coaching, and performance feedback Support implementation of new design standards, materials, technology tools, or product offerings Minimum of 4–6 years of relevant experience in interior design, design center operations, or related disciplines, or equivalent experience Bachelor’s degree or equivalent professional education Experience managing professionals and support employees Experience establishing and executing short-term operational plans with direct impact on results Advanced knowledge of interior design principles, finishes, materials, and residential product standards Strong leadership and team management skills for guiding entry-level and intermediate professionals Effective problem-solving abilities for resolving issues involving multiple job areas or functions Strong communication and influencing skills with cross-functional partners Proficiency with design tools, selection software, and documentation platforms Strong organizational and planning abilities to execute short-term operational goals Ability to assess and improve workflows, customer experience processes, and documentation standards Attention to detail and commitment to accuracy across all design-related outputs Ability to train, coach, and support team members